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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16459 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 16,459 reviews
  • Pros mentioned:
    Customization

    Rated 2 out of 5 stars

    Dissapointed in quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the customization of buttons and sensativity. My dislikes are far more though. The left stick creeps down so playing first person shooters my player is constantly moving back or im holding it in the “neutral” zone. I have constant issues with the battery. I can leave it charging over night. Unplug it, and it dies in 30 min or less. Mid game with no warning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous Xbox Elite controller and really liked it. It’s rubber would wear off which I’m guessing may happen to this one as well. The reason I only gave 4 stars is because you can not change out the batteries on the new model. The whole controller has to be charged. I’d prefer to have a rechargeable battery pack and still be able to use normal batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open-box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered this, I knew it was an open-box, in great condition. That was true. It didnt come with the original box, but every item was accounted for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fills so smoothly, heavy and solid, it’s really different experience. Even if you don’t you down pads you need to have one, sticks moving so smooth and accurate. I love it, perfect. I dont have too much time for gaming, but it still great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Absoultely cant really complain about anything. Except 1 thing. If your hands start to sweat the grip on the back starts getting a little sticky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller Period.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best controller I have ever used, Battery lasts over a week without charging depending on vibration settings in games, the grips are fantastic, the paddles are great and you don't have to use them all, or at all. The build quality is 10/10 legit best controller Ever, would recommend over scuf, especially with warranty

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that your new Xbox Elite Series 2 controller is the best controller you've used. Thank you for sharing how well it's working for you; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic. It feels great and is insanely customizable. It is slightly too small for my hands. They also removed 1 long thumbstick from the previous version. Even with my complaints, it is still the best controller around.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Harold,

      Thank you for sharing that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller around. We're glad that you're enjoying it for the most part, especially how customizable it is. we hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Excellent battery life. Bluetooth is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love that i can switch out any of the pieces when i start gettinf stick drift. Alot easier than having to buy a new controller every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grip

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for el novio. He absolutely loved it and in his words “the grip is insane”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller plagued with bad reviews

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as it keeps working, this is one of the best feeling controllers on the market. I really wish Microsoft would just redesign the internals and release a series 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an elite controller buyer it make sense to save The extra money for the same specs minus all of the additional accessories. Also the color options add a flare instead of the standard black elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade From Series 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Elite Series 1 and have no regrets so far. The controller feels very good and high quality. The 3 levels for the trigger buttons is a must have for any first person shooter gamers. Only concern is how the handle grips will hold up since the Series 1 had serious issues with them peeling. A bit pricey but if you're a serious gamer or game a lot this controller is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congrats on upgrading to Xbox Elite Wireless Controller Series 2! It's great to hear that it has enhanced your gaming experience in first-person shooters. Thanks for sharing your feedback; we hope you win a lot of matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great build, great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium controller for Xbox. This controller has four remappable back buttons. The build quality is metal and durable plastic. Altogether no expenses spared, grab it on a sale to make it worth your money. If you want it for PC, grab the dongle for the wireless experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller, haven’t had the first one before, and I love how it feels when you play any game. I will say the price is a little more the other should be but Microsoft gotta make money from it. I say get it if you can but you should stick with the standard XBox controllers instead of the elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product!! I use to have the original elite controller and it was great, but they have made so much improvements in functionality and feel. I'm so in love with this controller! It is a bit expensive, but it's worth it if you are looking into competition controllers. I also have the razer wolverine competition controller and this is far superior!!! Great buy! I totally recommend!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're loving its comfortable feel and many customization features. We hope it helps you win a lot of online gaming matches.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Missing components

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this controller for a couple of months now & finally having a real opportunity to play with it, I realized that I don’t have everything that was suppose to come in the box. When trying to charge my controller I realized that I didn’t have a USB-C cable that was suppose to come included in the box. I am highly perturbed at this moment. Help!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're missing the USB-C cable from your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging your controller for a new one. Otherwise, the good news is that the controller is compatible with any standard USB Type A-to-USB Type C charging cable. Best Buy has a few different options available.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller for an avid gamer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, use it almost everyday, the button mapping in it is very user friendly and very useful, and having 3 different setting for the mapping also helps alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original elite 2 controllers LB wasn’t working properly and it got stick drift this was a perfect replacement for my original the weight and grips are better than stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited some time before making a post about the controller. Now I am NOT a big time games but I do solely use my elite controller when I do because it just feels good in my hands. It has a nice SOLID feel to it.

    I would recommend this to a friend