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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16461 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 16,461 reviews
  • Rated 4 out of 5 stars

    Good Controller not Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller not great. Had some drift that was easily fixed by tightening the stick. But now have a R1 issue in which it is not responding on the first push which is a problem. It was the first issue I had with the elite 1 controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry there's an issue with the R1 button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Enhanced Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very responsive and the grips feel great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    V2 is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the v1 so had to get a v2. Consistently sold out until I got lucky. Wish I could pair it with a series x… (looking at YOU Best Buy). Would like to buy more stuff from Best Buy and not get threatened about my credit card being canceled from lack of activity cause BB can’t get merchandise in stock…

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you haven't been able to get a Xbox Series X yet, we're working hard to make more available. We recommend checking back with Best Buy online regularly for stock updates.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller, hands down.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is without a doubt the best controller you can get on the market. Bluetooth makes it compatible with more than just Xbox, and the durability/quality is far and away so much better than the version 1 that it makes it look like a joke. Battery life is stellar so far and the added case with charging dock built in works very well. Wish the battery was removable, but 40 hours per charge is great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be the best controller on the market. We're glad that you're enjoying its updated design and features, including its built-in rechargeable battery and its considerable battery life. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable controller I've ever used. No response delay and it definitely upgraded my game play... I still suck, but with this controller I know that I'm almost better than I used to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It has a all the cool buttons to play his game better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great makes playing games more emersive with haptic feedback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , definitely a game changer for call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me play my game so much better. With better shifts and easy access to buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing to the touch and far more reliable than the standard controller. You can just tell the difference in quality between the standard controller and the elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but Worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve ever used. The ability to reconfigure your button mapping is amazing. If you have the money to waste on a gaming controller, this is the one to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X Box Elite 2 Game Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with the exception of the left and right bumpers which start to stick/fail after about a year and a half of use. I highly recommend purchasing the two year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the integrated rechargeable battery. New features like 3 programmable mapping on the controller and new stick tension adjustments. Much improved from previous Elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third controller that I bought for my Xbox. It was expensive compared to the other two, but it is actually the best thus far. Very comfortable and the battery life is much better, lasting almost 16 hours. The fact that you can charge it while inside the case is a plus. I highly recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with this purchase! All the buttons and triggers feel tight and responsive, stick control so far is flawless. my last controller lasted a little over 1 year until I got the drift so time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great controller while it works. I bought one and the A button would not work so I traded it in. The 2nd one I got worked great for a while but then the right bumper started to not work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller for the money!! I love the blue and red a lot! Does get some stick drift after a little rough use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hesitant at price to recommend, but WAY better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's to be said: Quality is way better than the original, and the back panels are awesome. Yet you can only use the XYBA buttons with the back padels. If a PC player, you cannot have different controller profiles. Lastly and major: I have not had one controller last more than two years and I take care of my equipment. Usually, the joystick or the back top trigger becomes unresponsive. Also, of the 4 or 5 I have had at least one top button becomes lagged, usually "A". In the one I have now the right joystick does not click. No melee for me :(. Overall much a better controller than the original but if a gamer be prepared to have some hardware issues. Get warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nephew loved his birthday gift! Not to mention, the young man that helped me at the Merrillville location was so friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing on the original Xbox and still have it along with 360 and XBox 1X. This is by far the best Xbox controller I have ever owned and experienced. The feel and controllers are definitely elite compared to all the other Xbox controllers. It was recently in stock and on sale which was a bonus.

    I would recommend this to a friend