Customer Ratings & Reviews

I had the first gen Elite controller and had to have it warranted out three times. Luckily this last time the new Series 2 came out and Best Buy swapped it for the new one since the Original Elite is sold out and discontinued. The old controller would disconnect a lot and the left stick would just wander without moving it. Great upgrade and improvements

I got this X-box controller because my gamer son said its very good for me. He was correct. Great comfortable controller - easy to hook up and use.

Great feel in the hands non slip grip the buttons on the back are perfectly placed. The long last charge means you can play for hours, My last controller was a razor Wolverine tournament and it died after one year.

Tried out the online shopping love the product also was very quick.

I’ve been using it since January 2021 it is the control you can count on to do the job. Super comfortable the battery runs and runs. No hiccup's just perfect

This is the best gaming controller I have ever seen. Almost entirely metal control components, feels solid in the hand. This controller makes the PS5 dual sense controller look cheap (and DEFINITELY makes the regular Xbox controller feel cheap). The adjustments and precision this controller allows for makes it worth the price.

I personally like the added weight when playing along with the no slip grips makes for a enjoyable playing experience. The 3 trigger settings along with fine tuning the analog sticks comes in very handy. Upgraded from the Elite First addition. If you had the first one you will love this one even more.

I love this controller, the paddles are shorter than the series 1, so no more accidental presses if you set it down on the couch or something. Only small problem I had, was the rubber tips on the trigger adjustments kept falling off. Never affected performance or anything like that though.

It is a good controller but to be honest after a year it starts to fail.. it is my 3rd controller. The first controller the RB started to fail. The next one it was the right stick. Just make sure you buy the geek squad protection

Not as impressed as i thought i would be. Dont get me wrong, its still a great controller but for 3x the cost of a regular controller, I was expecting something more. Would only recommend if you want to utilize the buttons on the backside.

I recently purchased a new controller from Best Buy hoping to resolve the stick drift issues I had with my previous controller. However, my experience with the new controller right out of the box has been quite disappointing. Upon opening the box and plugging in the controller, I immediately noticed a significant stick drift problem. The analog stick would constantly move downwards and to the left, even when I wasn't touching it. This stick drift was so severe that it caused my screen to continuously scroll in those directions without any input from me. Considering the issues I had with my previous controller, I expected the replacement to work flawlessly. Unfortunately, the stick drift on this new controller was even worse than before, making it virtually unusable for gaming. As a customer, it is disheartening to encounter such a fundamental flaw in a brand new product. I believe it reflects poorly on the quality control and assurance measures of the store and the manufacturer. I would urge Best Buy to take note of these issues and ensure that the controllers they sell are thoroughly tested and free from defects before they reach the customers. I hope that this feedback helps them improve their product offerings and provide a better experience for future customers. Overall, my experience with the new controller purchased from Best Buy was highly unsatisfactory due to the persistent stick drift issues. I would recommend potential buyers to exercise caution and thoroughly test the controller before making a purchase to avoid similar disappointments.

Nice quality. Loving the paddles and customization

I was not a fan of this controller for one reason. First, the feel, fit, and finish is good. I wanted this tonwrk with my PC as I still enjoy using a control for AAA style games such as God of War, Last of Us, etc. Helldivers is good on controller too. For some reason though, this connected wirelessly to my PC had such lag I could not stand it. I also purchased a Playstation Edge and tried that, and it is a much better experience. The battery sucks on the Edge, but I have instant response. Not sure if the XBox Elite controller I bought was a dud, but I do see this being returned alot. Shame.

Brought this item open box supposed to be in excellent condition with all of the parts include. Unfortunately, one of the pieces was missing and we had to order replacement parts. The controller works for my son and he is happy with it. I only have it 4 stars because of the missing part.

Very sturdy and nice controller. Everything is very smooth and case is super nice. Only reason I give 4 star is because I feel the price for what you get is too high.

This is my weapon, there are many like it but this one is mine! I literally can’t play any game without this controller. Buy this and you’ll never play with another controller... ever. I have had this for almost 1 year and there was some very small stick drift but Microsoft sent me a new one under warranty. Recommended.

Is it expensive, yes. But once you start using one then there is no going back. Love it!!!!!

Works phenomenal. Love it. Many years later and I still use it

I’ve had to buy 6 of these now, the bumpers keep failing on me. I love the controller but hate the reliability.

Love the red and black, really makes the color pop!