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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 11575 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 11,575 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality, great features, not fully satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable peripheral. Comfortable to hold, and the placement of the paddles feels natural to my grip. The connectivity options, settings app and battery are amongst my favourite features. It feels durable. My criticisms would be #1 price. In my opinion Microsoft aren’t the only guilty ones but the whole Controller market is quite messed up with their prices. A regular controller $60-70? So you buy 4 of them and you are essentially almost buying another console… No controller should cost +$150, it doesn’t matter how many features they have. Personally, 100-120 is a more proper price for a controller of this caliber, though. #2 Why aren’t you giving me the wireless USB receiver included? Add $10 to the total value if you want, but you are already giving me almost the whole set, just add the receiver to the bundle for the next gen. #3 $25 for a USB wireless receiver is stupid… there is just no way that little piece of plastic costs that much. #4 In my case, off the box, I was getting way too much input delay. I managed to lower it through the Xbox app settings to the point where it feels as instant as my old DS4 controller. It is annoying though. After doing a lot of research, apparently it turns out that Xbox controllers in average have higher input delay than PlayStation controllers on PC off the box. This shouldn’t be a thing, especially with a +$150 “pro elite” controller. Because of this last issue, for the whole first week of use I was thinking about returning it. I was close to returning it but the other features were so good they made me want to find a workaround or something that it would help me lower the input delay. In the end I kind of found my answer through the accessories app. Currently I’m happy with the controller. Not sure if I would recommend though. If you can afford it, just because of all the cool features give it a shot and if you don’t like how it feels in game then return it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox Elite Contoller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the controller for close to two months and the paddle shifter are lose and there is slight stick drift. I do like the the ability of have multiple button mapping configurations. I like the weight of the controller and the grips. I also, like how easy it is to interchange the thumb sticks options. The cable is of good quality and I high recommend the purchase of this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality, Weight

    Rated 5 out of 5 stars

    Literally cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight of it feels just right and u can definitely feel the quality. Charging thing I’m not sure how to use cuz it’s a bit low to the table. Still cool tho lel

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality, Weight

    Rated 5 out of 5 stars

    Finally an elite controller that holds up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the older generation elite controller. Its not nearly as heavy as the old one plus the rubbers have stayed on unlike the old one. Such a huge upgrade in terms kd quality. Works well with pc too. Couldnt really ask for more. The case that it charges in is a great addition as well. Keeps everything nice and tidy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for a couple of years now and I got to say its the best. The Elite 2 controller is a great ugrade to it predecessor. With further adjustments at your disposal and equipped with more thumb sticks and amazing battery life, this controller beats all. No need for any other controller once you have this in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Yes…yes this is the one you get.

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the next level in your gaming. You need look no further. Don’t get a scuff, don’t use a regular controller with popsicle sticks; invest in the series 2 elite controller. It’s customizable presets via the Xbox accessories app on the console, the adjustable tension in the joysticks, triggers, d-pad, and the alternate joysticks alongside the heavy and metal feel make this controller like no other. It is worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Paddles

    Rated 4 out of 5 stars

    Advantage in Battle

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. As an owner of an Elite 1 controller I can tell you this is a bug upgrade over that. The new design of the paddles.makes it so much easier to use because they are smaller and better places whereas with the elite 1 they were big and could easily be hit as well as feel awkward when gaming. I use this controller to play both on PC and Xbox series X. My only complaint is the nubs to set the trigger stop on each side fell off which is a weird thing to.have happen for such a high priced item. I primarily use this to play Call of Duty Warzone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      We're happy to hear you are enjoying your new controller! Thanks for taking the time to share your thoughts with us, we love the new paddle design too. For the Microsoft Xbox Elite Wireless Controller Series 2, the manufacturer's warranty has been extended for an additional year. For additional help, we recommend visiting the following link: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Paddles

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a game changer, being able to do multiple things at once with the paddles really improves how well you perform. Also being able to fine tune the controllers triggers and analog helps with being able to react much quicker when getting shot in games. It was a bit difficult for me to figure out what settings I wanted for certain games but the best way to find settings for me was to search up settings for specific games and then adjusting it to my liking. Overall positive experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The customizable functionality of your new Xbox Elite Wireless Controller Series 2 is truly unmatched in the space. There's simply no better way to achieve the in-game control our players seek than with your new interface! We're thrilled you have been enjoying your sessions with it. Thank you for sharing your thoughts! We appreciate it, and are happy to be your companion as you explore the exciting world of next-generation gaming.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Controller quality, Weight

    Rated 5 out of 5 stars

    Premium feel wouldn't go back to another controlle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is dense and has weight, doesnt feel cheap and as plasticish or light. It feels very premium, havent changed any button layout o but its fine the way it is, I like the fact it is usb-c for faster charging. I havent tried Bluetooth since wired is my favored way to play. Very well worth the money and investment that comes with a charging dock in the case. I love the magnetic buttons on this little beast too.The back triggers work great with im extremely happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, bought first Gen and 2nd Gen twice now. After a few years the rubber mats on left side started to separate, while trying to fix it, I made it worse. So I bought another. Long lasting battery, tons of great customization I can switch up even mid game. Look fwd to Gen 3 but will today enjoy and recommend this controller to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Paddles

    Rated 5 out of 5 stars

    A major step up from the first !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I first laid hands on the first Elite controller... I could NEVER go back to the basic one. It wasn’t perfect but it was a good step in the right direction. Now for the Elite Series 2 controller... its on a whole different new level for me, the tension adjusters on the sticks is what sold me, but the USB-C and longer 40 hours battery was a good hit. For sure the other features like slimmer paddles and Bluetooth for PC or Android use, even works with my NVidia shield ... however this must be an Apple iOS thing cuz I can’t get it to be seen by my iPhone while in pairing mode. Above all I HIGHLY recommend it if you are medium to heavy gamer. It’s definitely with the $30 more than the series 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changer for Serious Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Controller is hands down the best controller I’ve ever used. From the moment you pick it up, the build quality stands out—solid, premium, and made to last. The customizable paddles, adjustable tension thumbsticks, and trigger locks give you a real competitive edge, especially in fast-paced shooters or precision-heavy games. What really sets this controller apart is the level of personalization. With the Xbox Accessories app, you can remap buttons, tweak sensitivity curves, and save multiple profiles. Switching between them on the fly is super smooth and incredibly useful. Battery life is excellent, the rubberized grips feel perfect in your hands, and the included carrying case and accessories add great value. If you’re serious about your gaming or just want the best possible experience, the Elite Controller is worth every penny. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Controller quality, Customization

    Rated 5 out of 5 stars

    Best remote out there.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason for the price. The Elite series 2 stands out against any other remote in every aspect. Quality, build, battery life, customization options. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Controller quality

    Rated 5 out of 5 stars

    Exceptional controller compared to original!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What it comes with is awesome, carrying case, charge cable, customizable sticks, and charging dock, and the battery life is excellent. Exceptional build quality and have had no issues so far. Dpad did wanna vibrate a lit when holding it though. Built in customizable app works seamless as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My new favorite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has become my instant favorite. I have had many controllers over the years from Atari clear through to modern systems, and have preferred my Nintendo Switch Pro controller until now with my Xbox One controller being a distant second. I personally did not like the system included series x controller because of the dpad but this product has the ability to change dpads with ease and remedied that issue. The analog resistance features for the bumpers and thumb-sticks have been excellent between titles. The additional software type adjustments is phenomal once calibrated. It also lets a user save between different profiles for quick load. Throw in an adjustable color profile for the controllers backlight on the home button and it can be easy to quickly distinguish which profile is being used (outside the normal profile light indicator). The battery life is on par or better than the Nintendo Switch Pro controller and is leaps and bounds away from the recharchable package for the Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Gr8 design and form, wear and tear creeps up fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and sturdy controller, the additional paddles and buttons give it a lot more versatility to manage game play. Everything about it is sleek and high functioning. However there is some joystick drift after awhile and bumpers can start to lose sensitivity so keep in mind

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Paddles

    Rated 5 out of 5 stars

    AMAZING/MUST HAVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new iteration of the Elite controller is well... ELITE! It is one of the most comfortable controllers I’ve ever used and is better than any 3rd party pro controllers you can get! A tad pricey but well worth it! It has an internal rechargeable battery and the battery life lasts for days! Like binge playing all day... days! Must have for shooters too. Literally cannot play shooters anymore without paddles! Perfect compliment to a new Series X having 60-120fps!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best Controller Yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and you can tell they really thought through the design. Also, amazing battery life! Compatible with copilot. I have to knock off a star because I had to exchange for a new one because one of the paddles didn't work properly.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    An elite series controller pair……

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 2nd purchase of an elite series 2 Xbox controller, and I am happy to report that my expectations were met again. My first one was a customized controller purchased through Microsoft….at any rate, I am now the proud owner of two elite series 2 controllers to pair with my Series X console…..I am satisfied, and I would recommend the elite series 2 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WILL BEVER GO BACK TO REGULAR CONTROLLER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good solid controller that works great with my PC. Very comfortable shape for your hands and the back paddles just flow into your fingers for ease of use for those that game for hours at a time. I play a lot of a Vanguard and this controller gets the job done and I’m able to move more efficiently in the game. Battery life is great as well lasting me more than a week on full charge gaming at least 5 hours a day. Just get it you won’t regret it :)

    I would recommend this to a friend
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