Customer Ratings & Reviews
- Model:
- FST-00001
- |
- SKU:
- 6352703
Customer reviews
Rating 4.4 out of 5 stars with 16468 reviews
(16,468 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Finally a controller thank doesn’t keep breaking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’ve had issues with the left thumb-stick breaking repeatedly, this controller is for you. I think they use better parts for the Elite controller because it has held up a lot better than the standard Xb1 controller. I love the texture added to the palm area. The only downside about this item is the price but I guess you get what you pay for.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that it's been a comfortable fit for you and has enhanced your gaming. We hope you have a lot of fun with it!
Happy gaming,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
Good controller. Little expensive for what it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feeling controller . More customizable than the previous gen. Decent weight and less finicky. A bit pricy for what you’re actually paying for but still decent. It doesn’t have the same level of innovation as the basic PS5 controller such as gyroscopes but it feels great in hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the comfortable feel of the Xbox Elite 2 Wireless Controller and how customizable it is.
Happy Gaming,
Katie
Xbox Customer Care
Rated 5 out of 5 stars
Amazing Controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is beyond what I had expected. This thing thinks of everything and things that I didn't now I wanted. I think the price is worth it, but I bet they go on sale from time to time! I am using it exclusively with my PC, and It has been my favorite purchase as of recent!
I would recommend this to a friendRated 5 out of 5 stars
Extremely comfortable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great controller. I've been using it during long hours of gameplay and I don't find my hands getting fatigued. The buttons/paddles on the back are extremely useful and I find improve skill and performance. I would recommend this controller to anyone interested in competitive gaming and who wants comfort while gaming.
I would recommend this to a friendRated 5 out of 5 stars
Great controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, easy to use, cool that you can customize it to how you play by buying the accessory pack which is only $60
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
I would recommend this to a friendRated 5 out of 5 stars
Best controller in the market
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is long lasting and very easy to set up. The workers explained to me why this would be my best bet and I love it.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
I would recommend this to a friendRated 5 out of 5 stars
Best controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The elite controller feels amazing and has a good build quality
I would recommend this to a friendRated 4 out of 5 stars
Good controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second elite 2 controller. The first one broke in less than one year and I didn't buy the best buy warranty. This time around I did. These controller have nice features but they tend to fall apart quickly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that your new Xbox Elite Wireless Controller Series 2 is working well for you. The limited manufacturer's warranty for this product has been extended to one year so if you run into any issues, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
BEST CONTROLLER TO DATE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is better then the first Elite!? You may not think so but it is. The over all controller feels, fits and functions better then the first. Well worth the money. If you're worried about it falling apart then I recommend buying the plan with it. Used the protection plans on other items and they either give you the same item or gift card for price of item.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Joey,
Thank you for letting us know that you consider Xbox Elite Wireless Controller Series 2 to be the best controller to date. We're glad that you're enjoying its comfortable feel and updated customization features as well. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Only get if you have a Series X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought this as a refurbished product, I really did love the first elite series of Xbox controllers. After 3 weeks of use the controller analog stick is stuck going left and the B button is mapped to the A button somehow... I WOULD be able to remap it but the OFFICIAL Xbox accessories app doesn't support this controller and I do not have an Xbox so I'm stuck with default configurations. I'm returning this tomorrow. Pro: Bluetooth works flawlessly on my windows PC Build Quality is excellent Love the way it charges in the case Con: Can't remap on Windows 11 No longer functions after three weeks of use. I would purchase another but since I can't remap, I will be passing on that.
No, I would not recommend this to a friendRated 5 out of 5 stars
Lobe it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new controller. Easy for him to use.
I would recommend this to a friendRated 5 out of 5 stars
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Gift for my step father. He loves it. Works great.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
I would recommend this to a friendRated 5 out of 5 stars
Elite controller 2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the controller as a refurbished product yet it still seemed brand new when I got it! Controller still has no issues after having it for roughly a year. No stick drift!
I would recommend this to a friendRated 4 out of 5 stars
Xbox control
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been over a year and I started experiencing problems it was perfect up until now didn’t have complaints up until now I thought it would last longer but it was good while it lasted it still works just annoying things like scrolling crazy fast for no reason and moving my aiming slightly.
I would recommend this to a friendRated 5 out of 5 stars
best purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the feel and quality feels like a pro controller
I would recommend this to a friendRated 5 out of 5 stars
Nice Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller has a really good weight and feel to it. The controller comes with paddles which makes competitive fps games fantastic.
I would recommend this to a friendRated 5 out of 5 stars
Best controller ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever! I’m a pro cod player and this controller been everything but nice!
I would recommend this to a friendRated 5 out of 5 stars
Impecable service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the service is always amazing and for this recent purchase u was thrilled with the customer service 5 star all day.
I would recommend this to a friendRated 5 out of 5 stars
Looks brand new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt come in original box but it cane with everything included in the original package. Works great. Love the fact everything is adjustable.
I would recommend this to a friendRated 3 out of 5 stars
Major design flaws.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my 4th Elite controller. The bumpers (LB/RB) always go bad so I would strongly recommend getting the protection plan. It amazes me how much we pay for these for Microsoft to cut corners. I won't bash it completely, there are some positives. The grips are improved over the series 1 controller. The additional settings are great. I love the customizable tension in the sticks. Overall they are really nice. They're one of those tools that if it breaks or you lose it you have to replace it right away. It's just unfortunate that everyone I've ever had one of the bumpers goes on it, and it's never the same one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry if you are experiencing an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care





















