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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16468 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 16,468 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great contoller. Bought it for my pc when some games are just to mucb for mouse and keyboard. Easly change buttons to whatever you want and the sensitivity for the trigger and joy sticks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller. Warranty is a must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. I only get about a years use out of it until stick drift becomes unbearable. Prob play more than the typical person. Def buy the warranty with controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved it!!! Easy to use and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles on the back change your game. You can play much faster with the paddles because you dont have to take your thumbs off the joysticks. The trigger locks, thumbstick tension, and thumbstick deadzone adjustments are great. Id highly recommend this to anyone who games on Xbox a lot and is trying to break their skill plateau.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to other Xbox gamers. We're thrilled that it has helped improve your gaming performance, too. Thank you for sharing your experience; we hope you win a lot of online matches using your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Though It Was Too Expensive Til I Used It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Though The Product Was A Waste Of Money At First But Boy Was I Wrong. This Controller Is Made With The Gamer In Mind Its Made From Premium Materials and Overall Just Feels Like A Better Piece Of Hardware. You Can Add The Paddles To The Back Change The D Pad Change How Low You Can Press The Triggers. This Will Be Your Last Controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying the quality construction and comfortable feel of your Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of how customizable it is, too. Thank you for sharing your thoughts; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Paddles are a game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable back paddles are clicky, Confortable, and good quality, the only downside is battery, it can't be changed once the lifespan ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have a Elite again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the first elite for almost 3 years before the LB button finally gave out, decided to upgrade to the elite 2. So far it feels like a durable controller but I also bought the extended warranty in case I have any issues with it down the road like the original elite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, buuuuuuuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, but it disconnects randomly mid match a lot. Best Buy exchange is only 15 days for controllers. For a $200 controller, this is absurd. I could understand if it were a base controller, but come on. Having to make the claim with Microsoft :/ I never had this problem with the first series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there's an issue with disconnects with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller. Unfortunately I was not able to use it as I wanted to. Nvidia Shield TV is not compatible nor WebOS for LG. I wanted to play on GeForce Now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for serious gamers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a must for anyone serious about gaming. Made with much higher quality parts than the standard controller. You can feel the weight. The additional paddle controls make it great for adding a jump button so you don't have to take your thumb off the air stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the gaming son, he loves it. Holding it compared with regular controller, there is a noticeable upgrade in quality and feel of the materials. He also loves the ability to customize the travel of the back trigger/paddle buttons so you don't have to push it down as far. Feels like a lot for a controller, but it is a nice one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pete,

      We're glad that your son is loving his Xbox Elite Wireless Controller Series 2. It's great to hear that it's a noticeable upgrade over standard controllers and that he's enjoying its many customization features. Thank you for sharing his experience; we hope he gets a lot of use out his new Elite 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you hope it will do and more. The controller is easy to use, easy to charge and the paddles on the back are comfortable. I haven’t had any issues with stick drift but did have a little X button stickiness from first opening. No issues or concerns with the controller and well worth the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Donald,

      We're glad that your new Xbox Elite Wireless Controller Series 2 fits your needs well and has been easy to use. Hopefully the stickiness you've experienced has disappeared, but if you continue to have issues with it please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Present for a Special Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than ever.... so I'm the grandmom for a gamer that just turned 17 on the 4th of December. He absolutely loves this controller and sent me a screen shot saying "I need this". So I certainly know that he researches things awhile before he asks me and he is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller with a nice weight to it. Adjustable tension in the thumbsticks is great and the charging dock inside the case was a really nice surprise. My only negatives are the lack of extra paddles being included and there not being a medium height thumbstick, the tall thumbstick is just a bit to tall for my liking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    I want to keep loving it buttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and want to keep on loving it been through 5 or because of a button always failing or stuck drift. For the price I really wish Microsoft would address this. Luckly best buy warranty helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, really changes your playstyle..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. My gamer Grandson loves it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great Controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of these controllers are awesome, I’ve used mine for almost 3 years until the right bumper only worker if I pressed in a specific spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 worth it!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would buy it a again. It is a really adjustable controller that is comfortable to use for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for sweaties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable. I don't use the paddles it's hard as I have long fingers. I really liked how you can tighten the joysticks. Only thing I really hate about this controller is the triggers. They are a weird feeling plastic and when they have sweat on them its slippery

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear how much you're enjoying the comfortable feel and customization features of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your feedback on its triggers, too. Your opinions help our team design the next generation of Xbox products.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft