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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16468 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 16,468 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for the longest time I swore I’d never spend this much on a controller…it’s worth it! It feels amazing in the hands-very textured and has a great weight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it blue is my favorite color and I have a series x and it goes well with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great purchase, the controller has a great grip and the buttons feels so smooth. It really gives you a better game experience. Im already thinking of buying a 2nd one for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I like all the fine adjustments you can make but overpriced for a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. I’ve been playing Xbox for a long time and this controller has improved my gaming experience. I love how customizable it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller, better warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller every minus the bumpers going out within a year if you use it everyday for multiple hours, however the warranty is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It even logs you in. Now it just needs to verify when you buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i day its a nice upgrade from the standard. Is it worth the price ehh not so much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it new from Bestbuy, mine was scuffed up. It’s quite disappointing that a controller at this cost isn’t perfect upon unboxing. It did feel nice in my hands, that’s why I gave it 2 stars instead of 1. But disappointed how it looks. Nothing special about spending 3x the cost of a normal controller, unless you’re a sweaty gamer that needs the paddles, but even then better options are available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My Third Defective Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd defective controller. My first one lasted 5 months and the right trigger started grinding and not pressing correctly, I had that one sent to microsoft since I purchased my first one through them, and am waiting for it to be fixed. I just bought another one through best buy, and when I recieved it in the mail, the controller sounded like it had broken bits of plastic inside moving around, So today it was exchanged but they only had red, so I had to pay 11+ dollars extra for the difference just to get an exchange. Geek squad checked the new controller to confirm it was a good one without problems. When I tried it at home the joysticks sound like there is sticky residue inside them, and when I press down on the joysticks and rotate them, they get stopped in rotation by some internal defect that doesn't allow them to rotate as they should, and when I use the left one and aim to the bottom left side and try to click in, it simply will not press in. These controllers are plagued with defects right out of the box, with zero quality control what so ever, and even geek squad missed this defect and said it was a good controller. I will be returning this product plus the 2 year extended warranty I bought for it, which is needed for these controllers because they WILL break eventually if not already defective right out of the box. $130 for the white one, $140 for the colored ones. an xbox series s is 250$ This controller is half the cost of a CONSOLE, yet has the worst quality control I have ever seen at 37 years old, and gaming since I was a kid. If you get a defective controller, don't let Microsoft get away with it, return it immediatly. It is the only way Microsoft will learn that all these returns will push Microsoft to want better quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customization

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles are great for customizing from game to game, having three different presets you can setip any way youd like its awesome. If you’re looking for that step up in gaming, this is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whose got paddles? I've got paddles!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the xbox elite gen 2 controller! Probably the best controller I've ever used, easy to modify and remapping is a breeze!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look elsewhere at this price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with the positives. The magnetic analog sticks are extremely nice and easy to change, the trigger settings are also easy to use and a welcome feature, and the paddles are well placed and customizable. The controller feels premium in your hands as well. The problem is there is a noticeable amount of stick drift, the pads on the switches for the triggers are coming off, and the controller gets very warm in your hands making them sweat. Also the A,B,X, and Y buttons just don't register sometimes leading to multiple presses being required. For the price point these issues shouldn't be there. I would recommend getting a scuff controller if you're looking in this price range.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller been good so far no button delay or anything, and no analog controller drifting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing different from the Elite gen 2, however if you are looking for a different color go for it, just keep in mind this is the cheap version it does not come with the peddals, sold separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controllers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a amazing control, everything to the grips, dpad and bumpers work so well. Only issue i had was that the rubber where rb and lb bumpers are at started to peel off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controllers. Never had issues with them breaking. I personally like that you can configure the paddles to your liking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My 2nd faulty controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase was May 15, 2020. This will be my second time returning a controller in 2 years. This one I received after using my replacement warranty July 17, 2021. I purchased a 2 year warranty each time. It’s very upsetting because every time I have to return this faulty product I also have to purchase a warranty that’s going to cost me about $59 which is ridiculous. Each time it's issues with the controls. The first time, it kept drifting during gameplay. Now with this remote it's the left thumbstick that won't respond pressing up and if it does respond, it's very delayed. This is a $180 controller. I've never had to return a $60 controller. I keep giving them more money because I know I'll need a replacement. I would not recommend this unless you want to get stuck in a loop of continuous replacements and warranty purchases of $59 which is the cost of a regular controller which will last you years. It’s definitely not a one-time purchase item. I am very disappointed by this product because when it was working, it was great but it has less than a years use. It's just not made well--at least the ones I keep getting. Maybe it's just Best Buys stock, I don't know. But this is it. Last return, no more warranty purchases for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Improved Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. More responsive, accurate, and reliable than the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so comfortable. There’s No going back

    I would recommend this to a friend