Customer Ratings & Reviews

The price is high. Let’s get that out of the way. But the features you get including almost full customization and rechargeable battery are awesome. Not to mention this will work with the Xbox Series X and it’s by far the best feeling controller I’ve ever owned. Hopefully it will hold up in the long term.

Not too much different compared with the lower price version.

This is a hard. I love the controller and its amenities, but the controller doesn't last long from drifting, but best buy offer geek squad warranty which i love and use often on this controller.

Very reliable controller love the customization it comes with and a travel charging case

There are two main issues with this controller that I believe every single controller suffers from, just due to the design. First, unresponsive face buttons. If you're the type of person who grazes over the buttons at an angle with a lighter touch then I can guarantee you will have problems, especially with the Y and A buttons. I have yet to come across a Series 2 Elite that does not have this problem. Out of the dozen or so that I've played with literally every single one had this problem. If you're more of a masher type then you probably will not encounter this, this is an issue specifically for players with a lighter touch. I do not have this issue on the Series 1 Elite or the stock OEM controller. Second, this controller has massive dead zones, and it's a hardware issue not software. No amount of tweaking in the Accessories app will solve this problem, it's clearly hardware related. People who aren't sensitive to dead zones may not notice, but if you rely on precise analog sticks for shooters and such then this controller might drive you nuts. Also, no adjusting the tension in the analog sticks does not help. Many people are having all sorts of other problems, like faulty shoulder buttons, sticky face buttons, etc but I believe the two issues I outlined above are a result of the poor design and will plague literally every single controller, it's just that many people are button mashers or press the buttons at a 90 degree angle so they don't notice. I'm amazed more people aren't complaining about dead zones because that too is an issue I've seen on literally every single Series 2 I've touched, I guess I'm more sensitive to it than others. I absolutely do not expect Microsoft to resolve these problems. Their terrible 90 day limited warranty is a testament to how they don't stand by their own "pro" level products. Even Microsoft doesn't trust these controllers, why should you?

Got this on a sale and man i was missing out before this purchase. The back paddles and other customization made it more fun to game

This is a high quality controller, and it has some great features. I did not remove a star for this, but I do not care for the rubberized grips. They can feel sticky at times, but I'm hoping that the feel may improve with use.

I bought this controller used and I tell you got the same quality as a brand new one for considerably lot less!!! Love buying from Best Buy!!!!

Best reliable durable controller thanks. The grip is very comfortable and useful.

Great out of the box but has not withstood the kids abuse and use. Have had to had geek squad check it out twice in a short time. This Would likely last a long time with adult use. Added functions are amazing and customizable. Get the geek squad protection!

Wasn’t sure if it was gonnna be worth the money coming from the series 1 but it was! They really slimmed down the controller overall and it has a dark black finish on all the buttons. It having a built in battery helps so much . I drop it on the dock before I leave way more convenient than having to plug in my controller. Upgrade all the way through

You probably don't need this controller. It costs as much as a new Xbox these days, and doesn't really do much differently than the standard Xbox One controller. It is clearly built like a tank and is a very impressive piece of engineering... but you probably won't find it worth the price of admission.

I bought this controller because I wanted to use the paddles. It took some getting use to but now I feel out of place using controllers that DONT have the paddles.

Best controller ever. Very flexible and comfortable

Love the elite pro core. Was super excited they made it in red. And upgrading wit the paddles is easy. Turns the core into a full elite 2 at a lower price.

The ability to adjust the stick tension is by far the best feature of this controller. Having 4 different stick layouts at the push of a button helps with multiple players in the house or the different games we play. 5 of 5 stars but make in different color choices to make that 200$+ price point more enjoyable.

Great controller only.controller i use for the xbox

Top controller works great feels comfortable to use

Love the controller makes gaming a lot easier with the paddles in the back, also in the app you can change configurations for faster reactions etc .. love it .

Absolutely loving my new controller. I was so happy the sales rep mentioned open box options and this purchase was a great decision