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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11790 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 11,790 reviews
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in battery, comes with charging case, multiple replacement sticks and adjustable tension on the sticks. Controller has a good weight to it and feels solid

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Backbuttoms

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, havent been able to find another controllee with the 4 back buttoms that feel like these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was not functioning by any means the whole left side was dead. But that’s to Best Buy I got my money back the next day great service but hope that the open box stuff gets tested better and actually deemed fit for resell

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to our Xbox accessories, it is rechargeable and fits nice into your hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels nice, has a nice quality feel to it. Only issue is the sides of the controller have been lifting and the RB button works about 40% if the time. Awesome controller, 5 starts if I wasn’t experiencing those issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Xbox Elite Controller for my son, and it has completely exceeded our expectations! The build quality is top-notch, with a premium feel that’s evident the moment you pick it up. The customizable thumbsticks and paddles allow for a truly personalized gaming experience, giving him more control and precision in every game. The grip is comfortable, even during long gaming sessions, and the adjustable tension on the triggers adds an extra level of responsiveness. The controller also syncs seamlessly with the Xbox, and the ability to switch profiles on the fly is incredibly convenient. It’s definitely worth the investment for any serious gamer, and my son absolutely loves it! Highly recommend this controller for anyone looking to elevate their gaming experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade from the standard xbox controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more sharing 1 controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now both my kids can play games together instead of passing the controler back and forth !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, feels great in hand, that paddles are a bit hard to use at first but than you get the hang of it and makes you play like pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller great store with great workers❤️❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent controller but some issues on PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Wireless Controller Series 2 feels a lot better than the included controller in the Series X/S and seems more like a true "next gen" controller. I primarily use the Xbox Elite 2 for PC gaming. On Steam when connecting via Bluetooth the controller has worked flawlessly except with Batman: Arkham Knight which required telling the game it was a 360 controller with custom mappings. Surprisingly with Xbox PC game pass I ran into many more issues when connecting via Bluetooth, I found connecting via the included USB-C cable works better for game pass games, otherwise on BT I run into issues where some of the buttons aren't mapped properly and even when manually mapping them they don't respond correctly or at all. Being Xbox's flagship controller, I would think it would run seamlessly on Xbox game pass. The experience may be better on consoles but this controller is billed as an Xbox/PC controller and should work well on both. Other than those issues, which largely are corrected by connecting via USB-C, I like the controller quite a bit. The rumble feature feels much more natural than the included Xbox Series X controllers, which felt to me like technology from 10+ years ago with very basic and clunky vibration feedback, lightweight and a need for AA batteries, especially when compared with the all mighty PS DualSense. The Elite 2 controller has a nice weight to it, the thumb sticks feel solid, snappy and respond nicely. I haven't used the paddles much but I like that they are included and could see them being useful for many games. The grips feel good as well and make the controller sit securely in your hands during gaming sessions. The controller also feels more balanced than the X/S. This controller comes with a quality, corded 9' USB to USB-C cable as well as a rugged case that doubles as a charging station. Within the case it also includes a tool to adjust the thumb sticks as well as an alternate D-pad. Overall this is a large improvement over the included X/S controllers, and some of its PC compatibility issues which are a bit frustrating can largely be overcome by tethering with USB-C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Elite controller series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great customer service and support one of my favorite stores to go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat controller very comfy to use back paddles for every game title to switch button last long on battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Battery life is great. Feels solid in your hands. And i love the paddles for added playability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a game changer.. Quite literally. Ok so facts, it is expensive. But if you like to game and want a quality controller, it pays for itself the first time you play with it. The buttons are fully mappable through the desktop app and you can add up to 4 paddles on the backside of the controller which makes a HUGE difference. For example, On COD, I've got 2 of the rear paddles mapped to jump and slide. After a few games, it becomes so intuitive to use the paddles vs the front buttons. You can map two additional controller button settings via a button below the xbox button and they can be changed on the fly. The controller has a built in rechargeable battery which lasts for days.. The charging brick is conductive and can either be removed from the carrying case, or left there, with the type C usb plugging into it through an access hole in the back of the case. When it's time to charge your controller, simply place it in the case on th echarger and you're good to go. The controller comes with a set of 4 paddles for the back, an additional D pad, and a few extra thumbsticks of different texture and height.. Treat yourself and buy this controller, you wont be dissapointed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Higher Cost=Poorer Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never do reviews, but I guess I’m starting. I love these controllers. Works perfectly on Xbox or PC + paddles. But. As the price gets higher the quality becomes more of an issue. 3rd controller that has fallen apart, this one did last a good year and a half which I’m happy about but this controller specifically the grip around it absolutely wears out before the first year of use. 2 of the controllers I’ve had plastic breaks inside the controller without raging being involved (hasn’t effected use). The response mechanism for the triggers is probably the worst, maybe works for a week and wears its self out unless you’re super soft on the triggers all the time. It’s just no longer worth the cost when it seems it’s only designed to last until the warranty runs out. I don’t care to buy new controllers obviously but “premium” controllers should be able to withstand heavy use and not naturally fall apart within a year. IMO.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PC Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and love the grip. easier then using keyboard all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel its perfect and how you could customize the triggers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love open box!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal on an open box item! Always worth taking a look at!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Elite Series 2 Wireless Controller for Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 Wireless Controller for Xbox is a high-end gaming accessory that sets a benchmark for customization and build quality. Designed for serious gamers, it offers an exceptional level of personalization through interchangeable thumbsticks, paddles, and D-pad options to fit any play style. Its robust construction feels premium, promising durability and comfort even during extended gaming sessions. One of the standout features is the adjustable tension thumbsticks, which allow players to tweak the feel to their precise preference, enhancing accuracy and responsiveness. The controller also boasts a built-in rechargeable battery with up to 40 hours of life, ensuring long playtimes without the need for frequent charging. Wireless connectivity is seamless, and the addition of Bluetooth allows for easy connection to a variety of devices, including PCs. The controller supports both Xbox Series X|S and Xbox One, making it a versatile choice for gamers across generations. However, the high price point might be a deterrent for some, but for those willing to invest, the Elite Series 2 delivers an unparalleled gaming experience. It enhances gameplay through its superior customization, build quality, and performance, making it a must-have for enthusiasts looking to elevate their game.

    I would recommend this to a friend