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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16469 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 16,469 reviews
  • Rated 5 out of 5 stars

    elite series X controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller i've ever had. Removeable back paddles are great and overall feel and weight of controller in your hand also feels great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for shooting games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dimming of the home button. Really long lasting battery. But the A X B and Y button felt unresponsive. I was soft to push them as I'm not trying to damage the buttons. I had to press unusually hard to get the buttons to work. But definitely heart breaking when your dogs get to it. :'(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! I was very skeptical about spending so much money on a controller but it was well worth the money! Smooth, programmable, and works flawlessly i would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my boyfriend and he loves it! The only downside to it that he wishes was different is that the controller can be chargeable and battery operated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to have . Hadn’t had any problems with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment. For what comes out to the price of about 2 other controllers, it's a solid purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement plan. Good controller. Just the grips started coming apart after almost 2 years of use. Plus the right bumper was worn out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey But Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if the price is worth it - but that is subjective. It's a great controller. Feels good in the hand - feels substantial. Many options to customize the feel. Battery life is great. I use with with my Windows PC without any major issues. Sometimes it disconnects but then reconnects really quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and many customization features of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's working well with your Windows 10 PC, too. If you continue to have connection issues, please troubleshoot the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best controller that you can own for the Xbox. Period. It doesn't come with all the components of the Elite, but you can purchase those add-ons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller, hands down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite series 2 is the best controller I've ever owned, and getting the protection plan from Best Buy (I have total tech now, so it's included in every purchase at no extra cost) was a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller i won't play without mine the extra buttons on the back make it a great controthat is easy to set up and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Amazing idea, garbage quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have an unlimited budget to throw at repairs, extended, warranties, and replacements you should not buy this controller. When you get it, everything is wonderful. It’s hefty, customizable, and has features that are almost impossible to do without after you’ve experienced them. Then, the Y button stops working after a couple of weeks, so you return it. You get a new one that works better - for two months. Then your A button doesn’t register all presses. Luckily you have your warranty, so you now are on your third one (but out an extra 40 for a new EW because you can’t trust the build quality). Things are ok for the best six months. The A button doesn’t always register soft presses, but you learn to live with it. Then the left bumper stops working. You check with MS but you are now a month out of warranty so they want to charge you 100 dollars to fix. Luck you, you have the EW from BB, and if you want another you can pay even more! Now the controller that was a luxury at 180 will bring you to 300! And there is no guarantee the next one, or the next one, or the next one will last. It’s pathetic how little support MS offers for such an expensive and supposedly high quality accessory. Just pass, because once you used paddles with Forza there is no turning away from this dumpster fire.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only controller my fiancé will buy, so of course I always wait till a new color comes out and add it to the collection lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller I Ever Used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this controller, it's just awesome! I'm normally a PS guy, however bought a Series X and this controller is the only controller someone should use. It changed the way I game 100%. If you're concerned about the price, don't be it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller for Xbox hands down. The ease of use and modularity are amazing and things that I didn’t know I needed. I won’t be going back to a regular controller anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller! Weight and grip are awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first Elite Controller and was excited to find out the second version was released. I love the weight on the remote and how the grips feel. The extra triggers have a good click to them and the USB C charging case is awesome! I would definitely recommend this even for just regular casual gamers and pros.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated features and new charging case, too. Thank you for recommending it to others; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series X controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does controller is a definite must I love the fact that I can shorten the trigger response. There is definitely a game in competitive edge when it comes to shooters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Replacement Controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the money. Excellent replacement controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller, but better off buying new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice controller, however you should definitely get this new with the warranty. I got one used, but after reading about some complaints of issues after a few months I decided to get a new one instead. It really helps, but takes getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its amazing controller, especially for pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres really wrong with this controller but i would say still get that 2 years protection plan from best buy since it does drift over time. I havent gotten that issue yet but it could drift so get that 2 years.

    I would recommend this to a friend