Customer Ratings & Reviews

I had the first Elite controller before this, and it's a definite 95% upgrade. This controller is great quality, substantial and weighty in a satisfying way, and the customization options work wonders. The main downside is in the comparison to the original model. For whatever reason, Microsoft has decided you only need one long thumbstick and one domed thumbstick — which makes no sense, because there are two thumbsticks on this controller. You have two standard, two "classic" (which are basically identical to the standard), then one long and one domed. I loved the two long thumbsticks on my old Elite controller because they allow for more precise movements and cramp my hands far less... but these thumbsticks are incompatible with the original Elite controller, which can only be a financial decision for Microsoft. That doesn't make sense either, though, because they don't sell additional thumbsticks. I suppose I need to find a friend with one of these who doesn't use the long thumbsticks and trade their long one for my domed one... and that's ridiculous. Additionally, there are reviews online that state some of the A/B/X/Y buttons don't always work. I have this issue too, where my button presses randomly don't work. The buttons are also spongy. This is inexcusable at this price point, from a first-party company... but because of the paddles, I rarely use the buttons anyway so it doesn't break the deal for me. Mapping those buttons to the paddles greatly enhances gameplay (you can leave your right thumb on the thumbstick and still use A/B/X/Y, even multiple simultaneously, and that's a HUGE perk!) so I definitely recommend that. You can remap A/B/X/Y if you want, also, to other functions. Don't neglect the controller configuration app on the Xbox One or Series X|S. That's where you truly maximize this controller, to set up custom travel distances on thumbsticks and triggers and remap controls. You can have three separate profiles on the controller, as well as a default which unfortunately isn't editable. I have mine set up with default, FPS, racing, and RPG settings to maximize experience in different game types I play — this controller is most useful, in my experience, in FPS and racing games. Online FPS games will see substantial benefits for you if you use this controller well, and racing games (I play Forza Motorsport/Horizon games) are much better with this controller set up with paddles and configured travel distances. Honestly, using this controller for online FPS and racing games feels like borderline cheating sometimes. You can jump or crouch while you turn/move/fire, ALL AT ONCE, in an FPS game. In a racing game, you can customize your gas and brake pedals as well as steering. Seriously, this is huge for both genres.

My son uses this on Xbox and loves it. It is a little pricy, but a good splurge item.

I got the product open box and it works perfectly. This controller I haven't had any issues with and for the price I bought it at I would say that it was definitely worth it for me.

I like this product because it helps me with my arthritis i wished they had more colors than just the black And the white and the blue, the nice that they had purple on it or pink on something like that.

Daughter has no complaints, and it has stepped up her fortnite game.

Took a moment to get used to the extra paddles (which are optional) but I can't go back to a regular controller now. Only issue I found is that the rubber grip on the controller will peel off with time. I suggest getting a cover/sleeve for it to prevent or delay that issue from happening.

I have owned this controller for 3 years give or take. I have never thrown or dropped this controller. I have always kept it in its case, on my desk. It has never traveled or been taken anywhere. It has never had a single drop of liquids touch it. I had to have it replaced twice due to manufacturer defects. I have babied this thing, because I have cancer and cannot work, I cannot afford the astronomical price to replace it. But after hearing the rattle of something small moving around inside the controller for a few weeks, I decided to open it up today. What I found should be an absolute embarrassment for Microsoft. Upon further inspection, it became obvious to me that the plastic that is used to make this controller was deteriorating on its own. The grips were peeling off, several chunks of thin flimsy plastic had somehow broken off on their own on the interior of the controller. Again, this controller has never, not once, absorbed any kind of shock. There has not been a single event or instance that could have caused even a single piece of the controller to break. Yet somehow, there are several broken off pieces and parts. The only conclusion I can come to is that Microsoft uses extremely cheap materials to make them. And for a $200 controller, that is shameful. And with the warranty only being a year, its pretty clear that Microsoft is 100% aware that this controller will not last. And now here I am, clearly a fool for trusting Microsoft to make a quality, top of the line controller. What a huge letdown. When it works correctly, I loved it. But between stick drift and constant bumper issues, along with the very cheap materials used, I cannot recommend this in good conscience. I have a 3rd party Xbox One controller that has seen at least double the use, been dropped, thrown, tossed, had soda, water, coffee, etc. spilled on it (it is used by my kids), and is also 2 years older, that works flawlessly still to this day and cost 1/5 of the price. I feel a bit scammed. This controller has so much potential, if only Microsoft put some care and quality craftmanship into the manufacturing process. Instead, they are trying to fool us into having to buy a new one every year or 2.

Tired of your right stick not registering on NBA2K26. Go buy this controller! Thanks to this top of the line controller I now shoot 88% (I may be on a 7'4 but that's not the point). Run don't walk to your local Best buy and pick one up today!!!

Was a open box and worked perfectly with warranty my son loves it

If you like the classic feel of Xbox controllers with an upgraded feel, then the Elite 2 is for you. Though the warranty plan is recommended as most times these do start wearing out.

We have 3 gamers in house and they love there xboxes

Absolute game changer. Unlocks a lot more usage and advantages during a game all at once.

This controller is fantastic in just about every way. Lots of customization and fine tuning. I won’t go into the details, because anyone can research how much you can do with these great controllers. This controller is weighty, compared to the Xbox elite one, it feels about 50% heavier. I like it and have no issues, it makes it feel sturdy. I have yet to have issues with any rubber coming off like the Xbox elite one, so that is a great improvement too. The bad news is: I have had to replace about 3 of these controllers already! For me, the right bumper keeps becoming sensitive and double pressing. Eventually, it will stop working altogether, especially if you press harder on it. I believe it is a manufacturer defect (happens after a few months of everyday use). I’ve tried cleaning it with some success, but it still comes back. I highly suggest getting the replacement plan if you want to have this controller for a long time. Although I had to buy a second so that I would have no down time in between returning and ordering a new one (they are almost always out of stock at my BB store). TLDR; Buy this controller if you game a lot, but know that the bumpers (or other buttons may fail after a few months). Get the replacement plan option OR use Microsoft’s new 1 year replacement plan and expect to wait about 2 WEEKS to get a new controller. The warranty use to be 90 days, currently it is now 1 year!

One of the best controllers out there. They helped me out and figured out a plan to turn in my old one because it was giving problems at an early stage and we resolved it.

I initially fell in love with the Xbox Elite Series 2 controller for its premium feel and the added customization options it brought to my gaming experience. The tactile feedback, adjustable thumbstick tension, and extra buttons were all features that greatly enhanced my gameplay, especially in competitive titles. However, my enthusiasm took a hit when I encountered control drift issues. It became increasingly frustrating as the controller started registering movement on its own, affecting my gameplay significantly. This was unexpected and disappointing, especially given the high price point of the controller. Fortunately, the controller was still under warranty, and Microsoft's customer service came through by providing a replacement. It's worth noting that this issue should ideally not have arisen, considering the premium nature of the controller and the fact that the standard controller works reliably. Despite the hiccup, the Xbox Elite Series 2 controller, when functioning correctly, offers an exceptional gaming experience. Just be aware of the potential control drift issue and ensure you're covered by warranty in case you encounter it.

A year later… still world perfectly. Honestly , there isn’t much to say about it. I love it, the settings are saved across the board Whether I’m using the controller for my Xbox, pc or Used for my phone - it saves the settings for all the games I want to use it for under its profile. Super easy to get used to, and feels amazing. 10/10

Excellent controller! Super responsive and charges quick. The design pattern is great, the buttons are durable,

Love this controller! Is one of the main reasons why I’m on Xbox ! As it has some weight to it

Amazing Premium feel to it, compared to other controllers this ones my favorite!

I now understand why this controller is expensive...its freaking nice