Customer Ratings & Reviews

First off, the controller look and feel are excellent. I love the rubber grips (can't have a controller without them since the first Elite controller) and these feel better quality from the last. Because that was a major wear and tear issue before. I love the monochromatic look as well. Overall I'm a fan for the most part of the changes. USB-C, finally. There are just too many cons. I have gone through two of these controllers and they both had the same issues, and were 6 months apart. My A button is constantly sticking, it has a noticeable reaction lag. My RB, also sticks and has a noticeable sound when I press down on it, like a spring or something is our of place. The most used buttons were defective on arrival... on two models. I just can't justify getting this controller because it has been riddled with issues from the start. I had the 6m gap in between because Microsoft said they were addressing the issues... apparently not. Also, they don't include the taller analog sticks like the did in the first model. They include ONE, and it's far too tall. I feel like they skimped on the accessories to include the charging stand. For 200+ on a controller, I couldn't recommend it, and if you do buy the Best Buy Protection. Note: there's a reason the protection is so pricey on the controller...

Buy the warranty. This is my 3rd elite 2. Phenomenon controller but they get stick drift after months. The second one I bought did not even get much use and got it. Best Buy has been great with honoring the warranty at least.

Great controller, comfortable, easy glide while using.

Excellent controller to pair with next generation consoles. Feels very sturdy and customizable with the logo color.

Rear paddles and stick customization is great. Love the overall feel of this controller.

The controller is awesom. The extra buttons helps to use the way we want. The charging case is good and helps to keep the controller safe.

Amazing feel, awesome all black colors. Great Xbox controller, especially when you purchase Best Buy insurance! It's

Amazing controller if you get a good one out of the box. I had to go exchange it several times until I got one that wasn’t defective. Finally found one that wasn’t and it works/feels great!

One the the best controllers for gaming. Customizable with the paddles and the tension of joy sticks. Great grip and feel in hand. Responsive. Well made.

Love the feel of the joystick movement. Smooth and deliberate feel to it.

Love this Controller. The adaptability of the custom controls are awesome.

It is a really good controller for this price I love the fact you can change the thumbsticks out

I love the feel of the controller. What stops it from being great is the delay in the A button. It's still the best Xbox controller out there.

Love this controller, hate the paddles, so this is the perfect controller

Very impressed with this controller. Lol I need to get another one

Quality control issues, buttons don’t always register.. primarily LB or RB on my controller. For the most part works well, but do yourself a favor and either buy a warranty; or wait until the next version is released. This gadget is too expensive to have to deal with delayed or non-responsive buttons, and joystick drift seems to be an issue with Minecraft; especially when used on PC.

I finally upgraded my Xbox controller and now I wish I had done it sooner. It has so many features and allows you to play different styles and different types of games easily.

Feels good. The quality is amazing and its tough. All in all, very good buy. Travel case is awesome with the charging feauture.

This is by far the best controller I have ever owned. The charge lasts a long time and is so easy to use.

Took a little to get used to. Had to incorporate the paddles one at a time because the grip is kind of awkward. Longevity seems to be a issue with daily use so get the geek squad protection for sure.