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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16473 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 16,473 reviews
  • Rated 3 out of 5 stars

    Yeah...no thanks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months (maybe years) of my brother telling me to get this I got to say, nope...no really, controller feels amazing, not $180+ dollars amazing tho, yes...mapping, customizing, interchangeable d-pads and joysticks, ja da ja da...still not be able to macro just doesn't do it for me, for example: if you want to map a L1+R1 in one button (paddle in my case) you can't do it, while cheaper options (like 8bitdo pro2 controller) can...I just can't fathom the price tag for just the way the controller feels...sorry, it's a no for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the series 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a series 1 Elite and the only problem I had was with the rubber grips. They fixed that issue with the series 2. Very happy I bought another one. The Bluetooth option is great for connecting to your phone or computer as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!!The controller has great durability abd performs great. Zero input lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift, the quality of the of the controller is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 3 Series 1 Elite Controllers. Those 3 were fine. I had no problem with them. This version is a slight upgrade to the Series 1. I enjoy the customization of changing out the paddles and D pad. I would recommend this controller to the hardcore gamer only.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to hardcore gamers! We're glad that you're enjoying the upgrade from its predecessor. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first before getting it, but now that I have it I don't use any other controller. The feel and build is great. I would recommend you take the thumbsticks off if you're going to store it in the bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great elite controller. This is a must have go out and spend the money you will not regret. It definitely improves your skill levels on call of duty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Nice controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color for this amazing controller. I use this for almost every game I play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quailgy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great! Ive had 2 scuf controls and this one feel a bit more durable than the scufs. It has a decent amount of weight to it and feels very good in the hands! For the prices its a bit intimidating to buy but it worth it to me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with your Xbox Elite Wireless Controller Series 2! We're thrilled that it's a comfortable fit for your hands and that you're enjoying its hefty feel. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls feel smooth. I like the back pedals. Overall a better controller than the original one that comes with the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product honestly I use it daily!!! But one thing I did notice is that it constantly disconnects, especially when I’m in the heat of battle lol!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamers will love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Elite controller is much more comfortable than its predecessor. The metal Melee toggles no longer hurt the users hands due to the smaller size of the product. I've had some issues with disconnection during game play otherwise it'd be 5 stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the updated design and comfort of your new Xbox Elite Wireless Controller Series 2. We're sorry that you're experiencing random disconnects, though. Disconnects may occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Xbox Series 2 elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great heavy controller,but it a shame that this controller with the high price tag has issues and I needed to get the extended warranty Mine had issues with left stick wandering and right bumper reacting slowly. I like the built in battery though. So I had to go to Best Buy (I did set an appointment) with the Rep on phone said controller was in stock.of course no controller In stock.best buy was going to give me store credit,but finally said they can order me another one( I had to rebuy the warranty again) Prior to this I called Microsoft and their warranty on this controller is only 90 days so extended warranty did help from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many more features than the gen 1. I find it way more comfortable to hold, it’s lighter, and the thumb sticks feel 10x better. You can also adjust how stiff the thumb sticks are. I tried the one my sister had and knew I needed the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than regular model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller so far, love the feel and the weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Serious 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna be a gold metal championship gaming athletic beast on rainbow 6 siege . i highly recommend this controller . great handle great grip and great customization that fits to your liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aux pedals are a bit to get use to but I programmed them after resting fingers on them activating them during game.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft greed at it's finest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got excited when I saw that I could get an elite controller in a color other than black, but was immediately disappointed when I realized it did not come with paddles. Hello XBox, the entire reason people purchase these is for the paddles. I was fine having to buy a new one every couple of years, but buying an "accessory kit" separate is a joke and really shows that you do not know your customers at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing just fells premium compared to other controllers. I have been using this for a while and when I picked up a normal controller, recently, I couldn't help but thinking the normal controller felt cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller at a good price. Feels very premium.

    I would recommend this to a friend