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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11790 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 11,790 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    The Honest Review

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had elite controllers since day 1 so I'll be very honest about the controller itself without being biased in any way. The controller is a great upgrade from the regular one but it does comes with its downsides. One being the build quality over time, the controller seems to deteriorate at a quick amount of speed after a lots of use. I've had many with stick drift out of the box more frequently compared to buying a normal controller, bumpers wear out and give way and buttons do as well. That's the bad but the good is ease of use, the button mapping with the pads and their feel of how nice and metal they sound when you click them. The way you can personalize the sticks heights, and dead zone, and the actual app used for it is very intuitive. Overall, it depends on you if you need to upgrade for whatever circumstances you're in but the price tag is very costly given how the issues i presented do seem to kind of not make it a somewhat justifiable purchase but I'll leave that up to y'all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go back to using another controller. The trigger locks and rubber grips make a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an elite what do you expect 10/10 controller all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all! No need to worry about battries and the grip on the controller handles are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller. 200 well sent. Just got another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming so much fun with the extra buttons very easy to use and customize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I have ever used. Great customization options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished controller works perfectly. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only controller you will ever need. I use this for the Xbox and Steam on my PC. And you definitely get what you pay for. Premium construction, the controllers wear and tear are minimal even after about an year of purchase and moderate gaming use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.controller , big step from regular. Ez to mod, better feel, robust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PC and Xbox. It has a switch to change between my computer or Xbox. Pairs easily and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I use this on my PC and it works perfect. The built in rechargeable batteries last all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for his Xbox. He loves it. seems durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for mapping tasks on the paddles. Makes gaming extremely easier. FPS games is the best with this controller. If set up right you never have to move your thumbs off the analog sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew and he loves it! Says he feel like a true gamer now. Haven’t heard a complaint from him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller & i love the warranty that best buy offers for it. I only give 4 stars because of little things ive noticed. They do eventually get stick drift but again warranty, & then theres the issue ive had with 3 in a row of the rubber grip starts to peel up after a little while. Another personal gripe is i have big hands & it wouod be nice if the spacing for the paddles was better. It is very difficult to use all 4 with larger hands. Atleast in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jmatty3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a solid quality feel about it. great response time. will continue to purchase, if need be, in the future. great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers! Only downside is stick drift after a year or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An elite 1st party controller!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a 3rd party controller to this it’s an absolute game changer. It’s slightly heavier than a standard 1st party Xbox controller but well worth it for what you get inside. The custom light mod on the Xbox accessories app is so cool to use I rock a red color and it really makes it pop with the black controller. Plus the sensitivity on the triggers is such a cool advantage in FPS games. I highly recommend this controller to any serious gamer especially if your on PC and to pair it I use an 8Bitdo adapter which is also available through Best Buy which is a much better connection than standard Bluetooth through your PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I LOVE this controller. The customization, the easy charging, and being able to set the tension on the joysticks is second to none. I’ve tried all the other third party controllers that are similar to this one, and none are quite as good as this. With that being said, it isn’t without issues. The first one that I bought would randomly disconnect whether it was wireless or whether it was wired. As far as the wireless disconnects go I found out that my router was on the same frequency channels and then with the controller uses so when it would frequency hop it would kick the controller off those channels. If you research what channel the controller uses then you can set your router to use a subset of channels that are higher than it and you won’t have the issue, but it took a while for me to figure that out. Hopefully that helps someone reading if you have that problem at home. As far as it disconnecting even though it was wired to the consul I’m not sure why that was happening, but I will say it’s not happening with the second one I have now. The other issue I had was stick drift and button failure. My left bumper started not working as well and was really intermittent, and both of my six developed drift. Luckily I bought the warranty and I was able to get it replaced with a brand new one but that was in process by itself that took months. Finally one came in stock because they were never in stock because everyone is replacing them constantly, that I was able to order pay for and then Best Buy reimburse me after going through a couple of management levels although I was preapproved previously by support. Buy the replacement warranty. If you can put up with a few flaws that it has, bottom line is it is the best one you can buy and don’t hesitate to purchase.

    I would recommend this to a friend