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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16473 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 16,473 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller love he paddles in the back. every gamer needs this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a beast, I personally like big controller because I have big hands, is expensive but if you are a big hand man like me just buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features it has lots of upgrades to the old ones and you can replace and add on. Love it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will now always have a pro controller let's just say that. Really high quality and ability to adjust the triggers makes playing call of duty a lot better. The controller is more comfortable as well. Definitely a sturdy build.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tommy,

      We're happy to hear you are enjoying the customizable interface and programmable features of your new Xbox Elite Wireless Controller Series 2! The in-game control it offers is truly next-level, and we're thrilled you've seen an improvement in your gameplay thanks to your new device. We're glad you love it! Thank you for taking a few minutes to share your experience with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller , minor issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great and i would definitely recommend on buying one over any controller ! But after 6 months , my left stick is getting a lag when I walk backwards playing zombies or multiplayer on Cold War , good thing I paid for my geek squad coverage !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this controller 10/10. If you have the money I would go out and buy this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Almost really good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine seems to have worse battery life than my elite series 2 full kit (not core) does. Works fine, but battery seems terrible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good controller. Bumpers and buttons are less responsive than a regular one. Definitely need to be upgraded, especially for the price you pay. Paddles are great, way better than the Scuff controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your feedback on your Xbox Elite Wireless Controller Series 2. Your input helps our team as they design the next generation of Xbox devices. We're glad that you're enjoying it for the most part, and hope you continue to have fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this Xbox remote for my kids!!! I always buy all my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series 2 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller ever for Xbox It’s really comfortable and I love all the different way you can use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good open box order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered this as an open box to save some money and was really suprised by how good it truly was. It was as if the previous owner only used this for about a week before they returned it. I will definitely be buying open box products in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to having the paddles on the back, I was hitting them by mistake. So I took the 2 big ones off and only use the 2 smalls in the top slots. What I like most is the versatility and options. It's solid and the battery lasts so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Saso,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you like the customization options and battery life. We hope you continue to enjoy this product!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and easy to use. Fits in your hands very comfortably. I like the paddles in the back. They make for a better gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox pro controller white

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an absolute blast using this controller especially being able to fit other back triggers and paddles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great customization, half the buttons don’t respok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was on back order so I was super excited when it became available(covid and what not). Overall the controller has unmatchable customization, but like other reviews say it has its problems... the A and B button don’t Respond 1 in 10 presses.. which isn’t that big of a deal since you can use the paddles... that’s all cool until the paddles do the same. I love this controller. I swapped from years of playing claw on a regular x-box controller. All I can say is buy it from Best Buy and get the geek squad 2 year protection. Geek squad has no questions asked and you get a new one. This controller is plagued with problems.... so use Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift for your gamer boy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my boyfriend and he was the most excited I’ve ever seen! He loves using it and it makes playing the game easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEN 2 Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gen 2 elite controller…GEN 1 i kept breaking the bumpers…BUT GEN 2 the buttons are definitely stronger nd the charger last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Blue baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color way is the best because I love blue and the chrome blue back is sweet I couldn’t ask for better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Second Time Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks and feels great. Also it responds very well. I love that you can adjust the joy sticks and that it has an push button customization setting. All and all The Xbox Elite Controller 2 is way better than the first Elite Controller. GREAT JOB!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ronnie,

      We're glad that you love the comfortable feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quality amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this controller, love the quality the paddles feel like metal, everything feels strong. I recommend this controller 100%, i had a razor controller everything was plastic, mine broke for having for about 1 year.

    I would recommend this to a friend