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Customer Ratings & Reviews

Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16473 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 16,473 reviews
  • Rated 5 out of 5 stars

    Xbox Competitive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Control nice to have 4 pedal in the back does the work of competitive gaming with quick trigger adjustment in the back would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great feel, not so great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you hold an Elite Series 2 controller, you will never want to hold anything else. The build, looks and feel are incredible. The controller also has great battery life - claiming over 40 hours of gameplay - although I never tested that theory, the battery life is VERY long. The customization options are great and every gamer should be able to find a button/layout combo that works for them. Downside is that one of the D-pads stopped responding to certain directions just as the warranty expired. After some research, this is not uncommon. C'mon Xbox, a $200 controller should NOT have simple quality issue.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you have been enjoying the great feel and features of Xbox Elite Wireless Controller Series 2, but sorry to hear there's an issue with one of the D-pads. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Buy warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when it works, I’ve gone through 4 of them because of wear and tear. Within 6 months i have to get another one, definitely buy warranty if you’re getting this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and I had a great experience buying. Staff were available and attentive and answered all my questions. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last controller you will ever buy . This thing oozes quality and the in game control is snappy and responsive . Will never play on any other controller for now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have muscle issues in my right hand and this controller is sognificantly more comfortable for my hands than the normal xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very customizable. It is a very good no lag controller. I highly recommend this controller. The only complaint is that I sometimes hit the bumper when using the trigger. Maybe they will fix this by the Elite 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I’ve ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller specifically to play Call of Duty. Once you get used to playing with it, you’ll wonder how you ever played without it. The controller has multiple customizable settings and it’s easy to switch between them. Definitely a 10 outta 10!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has enhanced your performance in Call of Duty! We're glad that you're enjoying its many customization features, too. Thank you for sharing your experience; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller I've ever used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is, far and away, the best controller I have ever used. It's certainly an expensive item, but it's definitely worth the price of admission. Triggers feel great, rubberized coating is wonderful. Swappable sticks are cool. The cupped d-pad is worth it alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller! However, the A button sticks/doesn't entirely work unless you press down extra hard. The bumpers in the back work flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It’s nice having the extra paddles on the bottom which really helps in my FPS games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and works very well. Got on sale. Outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cibtroller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller bur haven’t had one last more than a year. Protection plan takes care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and thanks to Best Buy my favorite place to shop y’all made my gaming much easier and exciting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved my gaming experience great purchase. I would recommend this for anybody that wants to improve their game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite v2 Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first elite v2 purchase. I owned the original elite and it started having drifting issues so I purchased another one but I added the extended warranty just in case this one has the same issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the standard controller if you utilize the extra attachments available for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller no issues i’ve been using it for the past few months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and fast shipping it showed up 2 days earlier then what was said it was going to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to the elite 2 and dont regret it at all. Its been a great controller and has great features too.

    I would recommend this to a friend