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Customer Ratings & Reviews

Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16475 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 16,475 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox always make great quality controllers and this is top tier!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have invested on. I’ve been wanting this controller a bit before covid kicked in but it was difficult to find. Glad to say the wait was worth it. I use this controller on my Xbox, my phone and my pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are taking full advantage of your new Xbox Elite Wireless Controller Series 2's cross-platform functionality! No matter your host, we've designed your new interface to deliver our users the very best experience possible. We're thrilled you are enjoying your time with it! Thank you for sharing your feedback. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for Hardcore Gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Doesn’t feel cheap. Nice weight, that makes you feel like you’re really in the game. Built in battery is very convenient and long lasting. Customizing and tweaking to your preferences makes it the best available controller out there.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. We're glad that you're a fan of its customization features, sturdy design, and internal rechargeable battery, too. Thank you for sharing your feedback; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Much better than older controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade from standard controllers. The battery life is much better and the overall feel is better as well. Definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool controller. Extra buttons and switches for enhanced play! Well made, heavy duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish this was the stock Series X Controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and customizability of this controller. I can’t even pick up the stock controller anymore after having felt the quality of this one. Definitely a little expensive, but I think that overall it’s worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocket league approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Lots of customization, works flawless, a tad pricey but i completely understand why, i reccomend this frfr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought when on sale and paid a total of $49 before taxes. Now hes on a series two like i am.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    was excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    me and my son were looking forward to this controller. love the battery built in was having fun using it then the right bumper went bad. i have sent it out for replacement. as i was looking at my Microsoft page i saw my 1 year warranty had the wrong expiration date [4/20/20]! how does a controller that came out in November expire in April? i called up they said would be fixed and next day it showed expiration of 2/4/20 called back to hear them say they will try to fix but they changed the warranty to 90 days for a 200.00 controller. 1] they cant changed a promised warrenty after you purchase it still trying to get threw to them to fix it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there's any confusion over the warranty that comes with this controller. Unless you purchase an additional warranty through Microsoft or Best Buy, the limited manufacturer's warranty that comes with the Xbox Elite Wireless Controller Series 2 is 90 days.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it expect it came and the left side back grip is sticky..! And I tried cleaning it but it’s like it wasn’t coated properly..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my broken elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same controller as the regular elite 2, just newer. And hopefully they fixed the bumper issue with these. Otherwise, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve use this controller and it’s the best controller ever. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an avid gamer and was delighted to receive this controller as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a awesome sturdy controller it is something I have been wanting for a few years and it was worth the wait I love the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall and a very nice premium feel! I bought it for my PC but you may need an external WiFi/ Bluetooth receiver. The one on my motherboard was really bad and the controller kept disconnecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for a good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on sale. Definitely worth the price. Thought i had to put a battery in it but came installed yay me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace two of them.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like they develope stick drift after a year of use. If you get one treat it really well and make sure you get a warrenty. Best buy will charge a $30 fee when you replace them even if you are total tech customer so beware. I really like the controller besides the issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 10 year old son so he could play his pc games. Haven’t heard a complaint so far which means it has passed the test!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Custom button mapping is awesome. Game changer! Interchangeable thumbsticks and d-pad a nice touch. Heavy duty, definitely not a light controller. Being able to charge the controller inside the case is a nice touch as well. Totally worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has been a game-changer for you. We're glad that you're enjoying its many customization features and accessories, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series 2 elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Works great and feels great. Definitely recommend for long hours of gaming

    I would recommend this to a friend