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Customer Ratings & Reviews

Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16488 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 16,488 reviews
  • Rated 3 out of 5 stars

    Controller Only Works for 2-3 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is awesome, but it breaks super easily. I've bought 2 of these controllers this calendar year and both give out after like 2-3 months of regular use. RB/LB stop responding or respond multiple times for each press. The A/B/X/Y buttons stop responding. This controller is great for the first 2-3 months of use, but both of the controllers I have bought have broken down after a short period of time. If you are going to buy this controller, make sure you get the warranty so that you can return it when it does break down.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    great controller excepting for the drifting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller and its predecessor and would recommend it. Except that 4 months into owning it the left joystick has started to drift up. Of course this is after my 90 days is up. I have found this an ongoing problem in Xbox controllers not just the elite. Yet with a price tag of 179 I expect a little better quality. If you purchase definitly buy the extended warranty through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller there is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for $90 as an open box deal, and it’s so worth it. A must have if you have an xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite two is so much better then the first edition, i like the fact that rechargeable battery is already in the controller it self and that it has three different button mapping settings which you can change depending on what game you're playing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bobby,

      Thank you so much for sharing that you feel the Xbox Elite Wireless Controller Series 2 is an improvement over its predecessor. We're glad that you're enjoying its internal rechargeable battery and updated customization features, too. We hope you get a lot of use out of your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for your gaming experience for Xbox 9ne and Xbox next gen, I Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Controller Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came in timely fashion. However. the controller was dirty and one of the buttons does not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for serious gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was high on my son’s Christmas list, & he has enjoyed it ever since. I also purchased one for my husband. He has not put it down since the day I bought it. If you have avid gamers in your house. They will definitely enjoy this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that your husband and son are enjoying their new Xbox Elite Wireless Controllers! We're glad that it's been a hit with both of them, and we hope they win a lot of game matches with their Elite controllers.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Awesome Controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Controller! Has a good feel to it. Looks good to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for improving gaming skill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for gamers that play fps especially Call of Duty. The fact that you can use paddles in the back of the controller to replace using the A button to jump really improves accuracy when playing multiplayer. I recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller x box it’s works great and comfortable use . I like the options to play .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote love the way it works for any game I want to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used before, super comfortable and love having 4 paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and durability. Built solidly and love the customizations that this controller allows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this remote control. Best Buy is the best place do buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was nice but spend the money to get the whole effect. The bumper paddles and so forth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good controller I haven't had any stick drift issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the previous Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and it was very well received at that. I'm told there are several improvements over an already great controller. Watch the youtube unpacking that a couple of people posted and see all that it includes. Good stuff. RECOMMENDED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolutely the best controller I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool controller for those who need extra mappable buttons and the cool thing Is that the settings I customize on it is that it saves to the controller so you can use the same controls on mobile, and pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product even though I bought it open box, I had my doubts but the truth is that it met my expectations. Thanks

    I would recommend this to a friend