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Customer Ratings & Reviews

Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16491 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 16,491 reviews
  • Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little bro loves this controller. Comes with all the little gadgets. Great gift. 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not with the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always replace these things within 2 years due to some type of failure of the buttons, but that's for they make their money. Feels very nice and I love it just hate that it's a money dump. Would sell for around 100$ is still recommend for fps controller users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My opinion, Best on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey so try to catch it on sale. But after using this controller It’s hard to use a standard one again. Definitely recommend pairing with the Microsoft Windows dongle for PC Gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best controller i ever had. I had to buy it again when my old one broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS great. back buttons are a plus for first person shooter games. no issues with controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting with protection plan!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crib roller is super customizable.Worth getting the warranty if you are a gamer. I exchanged worn out controller. After taking advantage of the customer care program. Great service Best Buy provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit high in the price for a xbox controller, my last elite controller lasted about 2 years, which isnt great for the price. Hopefully this controller lasts longer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Elite remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well lots of options and removal parts. Has some weight to it alittle different to get use to at 1st

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite indeed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customization options, and very responsive controls make for a very smooth and enjoyable experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally managed to talk myself into getting one of these and I have zero regrets. The construction, weight, and responsiveness of this controller is awesome. I love how I can configure it and the weight and feel of it in my hands when I am playing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're loving your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its many customization features and sturdy construction. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need. Its must for gaming. Everything respond much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for both casual and comp gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of if not the best controller I’ve ever owned. The grip helps with perspiration, the paddles on the back help with gameplay, and the interchangeable thumb sticks are good for different games. I recommend this controller fully.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      It's fantastic to hear that Xbox Elite Wireless Controller Series 2 is one of the best controllers you've ever owned. We're glad that you're enjoying its comfortable grip and customization options, too. Thank you for sharing how it has enhanced your gaming; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality very clean and comfortable to use definitely recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good Hardware, SERIOUSLY FLAWED software.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is good. But the Software needs SERIOUS work... Connecting to this controller is a nightmare if you expect it to work seamlessly between different connection types. If you have paired the controller with Windows, it's fine. But if you need to configure the buttons using the Windows App, you need to connect it with USB. And doing so, pretty much deletes the wireless connection. you will have to delete the controller from your Bluetooth Devices, and then re-pair EVERY SINGLE FREAKING TIME you do this. Seriously flawed.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your feedback on your Xbox Elite Wireless Controller Series 2. One workaround for keeping your configuration settings when going wireless is to get a Xbox Wireless Adapter for Windows 10, which will allow you to have a wireless connection on your Windows 10 PC without the need for Bluetooth. Please go here for more information: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    BEST REMOTE I OWNED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about by this remote because all my other remotes analogs seem to go out but this one is still holding strong. The grip the material is holding up and I play at least 4 hours a day. Even though it is pricey I highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller you've owned. Thank you for recommending it to others, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Level up with this controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is a great controller. I have played for years with just the standard option. This brings gaming to a new level with the optional button assignments and cool D pad its a level up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has definitely improved my gaming skills and ability. Also I really like how it’s more heavier it’s definitely gives a different feel in a positive way. And the vibrations are definitely smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the add-ons weren’t so hard to come by. But sturdy, and I like the customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me play more competetive and it feels more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game controller ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming controller I've ever bought . So glad I spent the extra money.

    I would recommend this to a friend