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Customer Ratings & Reviews

Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16492 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 16,492 reviews
  • Rated 3 out of 5 stars

    Great controller for enthusiasts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I love this controller. The overall build and quality is immensely better than the standard Xbox controller. And it should be, given that it is 2-3x more expensive than the standard, but you definitely get what you pay for. The sheer amount of customization is overwhelming, but is great for the serious gamer. I have noticed the RB button started to stick within the first 4 months of casual gaming, so I am very disappointed about that. My standard controllers only began to have button sticking issues after 1-2 years of use. Subtracting 2 stars because of this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. It's especially great to hear that you're a fan of its customization features and sturdy construction, too. While it sounds like your Elite 2 may be outside of its 90-day limited manufacturer's warranty, we recommend reaching out to Xbox Support to see if there is a fix for the issue you are experiencing here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome gift for myself :)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and sleek! Cool alternative to the black series 2 controller just without the whole kit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded my son's controller from the series one to the series two and I must say we have had no complaints. Best buy always has the best prices and you can't beat the geek squad warranty. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the upgrade to the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Meh. 50/50 on this. Great when it works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 2. Both have stopped working. Updated controllers and been on Microsoft support multiple times to trouble shoot. USB stopped recognizing the second controller. Bluetooth kept disconnecting. The recommendation was to downgrade the controller software via the Xbox console due to the windows upgrade not being compatible with their own freaking ELITE controller. So basically Microsoft makes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Controller. Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you want to know what the top of the mountain feels like as you’re holding it in your hand? This controller is the top of the mountain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox one controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great better than the frist gen love the docking station

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mapping

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the versatility of this controller and the way that you can map the buttons and have multiple settings on the controller for different gameplay styles with the switch of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Very sensitive and the joysticks feel great. Only complaint is that the buttons underneath the remote get pressed when handling the controller at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is amazing the color to it is bright. Instead of the wire being black to charge it blue, which it’s a cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this thing and this specific bundle i got came with everything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 is the best feeling controller I have ever felt. The hair triggers are amazing and the ability to adjust the tightness of the sticks is incredible would highly recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is too perfect, from the full grip around, to the tension tighteners, and shortening the triggers is so amazing. And then to top of off, you’re able to configure up to 3 settings for 3 different games. Highly recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Meelo,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to others! We're glad that you're enjoying its comfortable grip and updated design, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Bought it for my 13 year old son. We didn't think he needed the one we bought for my 24 year old son which was all customizable. This one works great for an amateur gamer. We just want one that lastes

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wendy,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear it is working great for your son. We hope he has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wish this was the stock controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this for just the bigger stick, hairpin triggers, and adjustable settings. And rechargable battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Triggers, grips and joysticks feel great initially but time will be the real test as all these components broke on original elite controller and I went through multiple. Hoping the build quality of this series is much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box but works like brand new, It needed to be cleaned a little buy worth saving the money on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very nice build quality,and very sturdy makez kating fps games easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I felt like I played way better! I would win more gun fights than before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there! Super comfortable. Hair triggers are very nice for FPS. So many ways to customize.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box was defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving the open box product which was allegedly labeled as excellent, i really enjoyed how responsive the controller was. I quickly noticed that the internal battery no longer held a charge since the controller would immediately lose power once disconnected from a charger.

    No, I would not recommend this to a friend