Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 16,492 reviews
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact controller, nice feel and the ability to swap out the flippers, dpad and the joysticks with no tools

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend really likes this controller, it’s the second he’s gotten after the first one broke because he stepped on it accidentally not because the product breaks easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great adaptable controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a great controller. Ever since the first pros cane out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! I was skeptical at first about letting my child buy another controller, but he has been happy and it seems like a good purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Still Quality Control Issues in 2022

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this controller when it works but my goodness its 2022 with Microsoft about to launch I white version of this same controller and I am about to exchange this one out for another controller due to problems. In 2020 I bought this controller and out the box it would not register when I pressed the "A" button. I remember thinking well when I can get my hands on the Series X I will try to buy this Elite Series 2 Controller again. Fast forward to Sept 2022 and I have had my Series X for a month now and the controller that came with my Series X does not register the Y button anymore. So I decided to try the Series 2 controller, verified using the Lot number that it was a 2022 manufactured model and came home to test it out. Out the box the "A" would not always be recognized, I noticed in game so I used Xbox Accessories to test out the buttons and sure enough all the buttons work fine and register in the test but the "A" button does not. Back to Best Buy to exchange. Came home with exchanged Elite 2 that had a 2021 lot number and sure enough the "A' and "B" buttons do not register with every press so I am on my way back to the store to exchange again. Stay Tuned...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes gaming so much better

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about spending so much on a controller and not seeing any difference in gameplay, however the control has been nothing, but responsive and the battery life is awesome. Made my life playing Monster Hunter so much easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jesse,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gameplay experience. We're thrilled that it's made gaming easier for you, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Feels good, but Bad Quality control and not worthy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controller felt good when sitting on the hands. The dome joystick and the adjustable tension makes it really comfortable to play games. But there are still some issues on the controller I received. I can hear something when I shake it; the dead zones of the joysticks are even larger than my regular one s controller; the top part along with the bumpers is a bit loose. I don't think paying almost $200 for a possible defective controller is a wise choice. Also, as a PC gamer, I don't feel the upgrade worth that much of penny that is 3-5 times more than a regular one s controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quality Squared

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internal Battery, hairpin trigger, metal around the joysticks, feeling , battery life, connection is all far superior to any controller before this. I have Currently 10 hours use and the battery still shows up completely full. Thank you Devs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear how much you're enjoying your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its upgraded features and internal rechargeable battery as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox elite controller series 2 is amazing. They feel great in your hands and the quality is up there. A lot of customizable options and buttons. A little pricey but worth the price if you are a series gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bobby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the quality and customization options. We hope everything continues to run smoothly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the series 1 elite controller and couldn't be happier. The only thing I would warn about is the grip with it being on the front side to if you tend to have sweaty hands it could make them sweat easier because of the grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super cool

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother as a gift and he has loved it ever since receiving it. its really cool being able to change your controllers buttons. I hear once you get used to theback buttons you become a better gamer

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your brother loved his gift. We hope he enjoys the customization options and has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good grip adjustable triggers and no need to buy pesky batteries. Byfar thr best xbox contoller on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gameplay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used more now than last controller, extra buttons help gaming much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, does not come with paddles or regular elite controller extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth the purchase. Bought to replace my aging elite 1 controller. I was hesitant because of the internal rechargeable batteries as I prefer to change out batteries as needed for my own rechargeable ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and easy purchase in store! Great experience at location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box that was faulty, but the brand new one is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDS GEEK SQUAD WATH OUT FOR STICK DRIFT

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch out for stick drift you must purchase protection plan to proityect your investment do not walk out without it I have gone through too many replacements from casual use. bumpers very easy to break

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, but open item not up to par

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open item in excellent condition. Definitely don’t think it was tested cuz it was good at best.. some of the buttons didn’t work, but was able to get replacements at a low enough additional cost so I swapped them out and now works okay. Rubber grip is misaligned so kinda bubbles out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice build very comfortable and it is easy to use .

    I would recommend this to a friend