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Customer Ratings & Reviews

Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16495 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 16,495 reviews
  • Rated 5 out of 5 stars

    Premium feel with lots of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the series 2 elite controller. I am excited to give this to my son for Christmas. The one I have for myself is great. This was an amazing deal for an excellent condition open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the second generation of this controller. Awesome product. Love the ability to put resistance on your paddles while playing games. Rumble packs in the controller can not be beat. Highly recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you love and would recommend the Xbox Elite Wireless Controller Series 2. We hope you continue to enjoy the customization options. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though there were some issues with initially getting my controller, this has been a great product. The battery life is great, works well on pc and console, and has a lot more options and greater durability than the original

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying the customization features and durability of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it works well for you on both Xbox One and Windows 10 PC as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and his father both love how precise this controller is. Easy to hold and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and nobody does it better then Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very high quality, hefty feeling controller. I really do like the paddles on the rear, however I do not use all 4 that were included. Also the charging case as the charging station is cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series 1 elite controller, but the series 2 is a huge step up. Integrated battery, extra customization options, and a wireless charging option - I was sold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box magic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I have ever owned. Everything was in there for half the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller vs. the standard xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller!!! The quality of this controller is absolutely incredible versus the standard lower priced controller. This just holds up and feels extremely durable in your hands. Definitely worth the money!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for sharing how much you're loving your new Xbox Elite Wireless Controller Series 2. We're glad that it's been a worthwhile investment and that you're enjoying its comfortable feel and durable construction. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worked as intended. Best Buy always come through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No charging

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Crappy bumpers. But all Xbox controllers have terrible bumpers. Overall, it’s worth the price for the amazing battery in this thing. I barely have to charge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then your average Xbox Controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an elite controller before, was missing out on so much extra functionality! Controller comes with a case and all the essentials that make it more worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas purchase for my nephew! Works so far and no complaints from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I have purchased an Elite controller. I previously had series 1 and this one seems better made. The rubber grips wore out and fell off on the first one. These feel sturdier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is good enough for the average try-hard. However, there are some issues with the “A” button and for some reason this controller does not respond well with Gears of War 5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Reyna,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry to hear there are a couple issues with it. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful device no difference between the two elites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for use on PC or Xbox One / Xbox Series consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Its ok but i returned it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great plugged in but connectivity issues on wireless with win11

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, but get the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't play on any other controller if it isn't an elite controller, overall build quality is great but i had issues on where it drifted, like every other controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have controller for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality controller. I’ve been using it since the day I got it and it’s very comfortable to use. It has definitely made gaming better for me. I really like this controller and definitely recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending your new Xbox Elite Wireless Controller Series 2! It's great to hear that it's enhanced your gaming experience. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft