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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11796 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 11,796 reviews
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice controller. I love the dark paddles, d-pad, and triggers. All buttons feel nice and the home button is “clicky”. It has a good weight to it and comes with a braided cable and cloth carrying case. The charging base that’s included isn’t quite heavy enough, so picking up the controller while it’s on the stand occasionally results in the base hanging onto the controller. But since the charger fits into the bottom of the fabric case that’s included, I plan to charge it inside the case instead of on a table. It has a nifty little opening in the back for the USB-C cable to pass through. I was a little bummed to see that only one convex (domed) joystick was included in the extras. I don’t like the look of the controller with two different joysticks and prefer domed joysticks over the standard Xbox ones. Not a big deal, but I am already searching for a second one. As a new owner of both this and the original elite controller, I highly recommend both. Once you feel the smooth joystick movement of the the elite controller, you won’t go back to playing with the standard ones. I waited too long to purchase my last one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experiences with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying it for the most part and we definitely appreciate your feedback. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a fathers day gift for my husband! he loves it so far! the best buy employee recommended it when he saw my husband with a different controller about to check out lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller you can buy hands down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase this a Couple weeks ago , I wasn’t sure if it was going to be worth it or not so I was nervous to spend the money at first but I am so glad that I did! Controller feels amazing in your hands, the customization options on it are basically unlimited not only does it come with the interchangeable thumb sticks and paddles and the hair lock triggers you can fine tune Each individual button on the controller through the Xbox Accessories app so you can make any button do whatever you want , if you want to be able to make the A button do B button functions on a game then you can do it , its almost overwhelming how many things you can customize on the app to make the controller completely compliment your playing style. The controller comes with a really nice case. It comes with a usbc charging cord so you can charge it by plugging it into your Xbox or pc or you can use a wall adapter to plug the usbc into. On top of that it comes with a charging dock that the controller magnetically connects to and they even put a little rubber flat on the back of the case for the usbc cord to plug into the charging dock so you can charger the controller while you have it inside the case. I mainly play first person shooters online and being able to customize the controller how I want has made a huge difference in my gameplay and if you’re on the fence about buying this control then do it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're absolutely thrilled that your new Xbox Elite Wireless Controller Series 2 has made a big difference in your gaming. It's great to hear that you're a fan of its comfortable feel, many customization options, and built-in rechargeable battery. Thank you for sharing your experience; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great product for many reasons, but has issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks great, and feels great. Really nice premium product at a premium price from a fit and finish standpoint, but it seems to have quality issues. Many reviews have reported problems in many areas, and I found some of these problems right out of the box in the first unit that I bought. One of my paddle buttons was almost none responsive it only worked about 20% of the time. I had Bluetooth connectivity issues where I would randomly drop connection mid game, and this happened daily The sticks have a lot of looseness in them, but I think that may actually be apart of the design. However it is not great for performance Returned it and got a new one, and this one seems to be good. The sticks still have a lot of dead one in them , and it does drop Bluetooth signal just like the first one I had sometimes, but I’m starting to think this might be a total design flaw. Over all the design and build quality is great it looks and feels really good. But the issues with many different features is a problem. A premium product should not have these issues straight from the factory

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adam,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. Thank you for your feedback, it helps our teams in designing the next generation of Xbox products. We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this still the top controller out there. For real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well and it was well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always in stock. Need another and the old one stills work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this controller used it for 2 weeks and the rumble on one side started to make a high hz noise and weaker rumble then the other. If not for that the controller and case are great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AMAZING controller, but 3 negatives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I LOVE this controller, but I have three comments on it, one major: 1) Immediately upon purchasing it, the A button started sticking. I looked up the issue and this was somewhat common, but people said that it got better with wear over time. This was the case for me as well, so no more issues here 2) (the major one) At the shortest trigger pull setting, the right trigger squeaks SO LOUDLY, that others in the same party can often times hear it over my mic. It’s extremely annoying and I want to know if there is a way to fix this. 3) Not a huge deal, but the controller has an unnoticeable offset in the grips. This is only apparent when set on a flat surface. The controller will rock maybe 0.3-1.0mm. This may be the cause of that trigger squeak, though that is just a theory. These three negative comments aside, this controller is EXCELLENT. The grips are actually extremely durable and the surface stays pretty clean, with no real marring or scratches. Overall, I love this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfct

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller i ever own easy good handling my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the BOMB gift for Xbox lovers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my son! He LOVES it. And no need to constandly buy batteries. It self charges once you are done using it and place it back on the stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre Ordered as soon as it was announced, waited months for the release, and the right thumbstick jams... All other functions worked. The paddles are wayyy smaller on the Series 2 compared to the original, But this controller overall feels better. Also the rubber grip wont peel off version 2. The front and back shell are textured now, vs glued on rubber grips. Going to exchange for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, would buy again if this one ever breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent when gaming . It has everything you need to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cant complain about it. I use it daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough to purchase again, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it feels in my hands. Build quality could be a little better this is my second one after a couple of years, my right bumper only would work if pressing on a certain part of the bumper and the grip started to pull up a little bit. Other complaint is the software required to map buttons and update your controller on PC forced me to upgrade to Windows 11, not a huge deal but you know that’s just another lame tactic on Windows’s part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onky way to play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite series controllers are the only way to play. Makes it easy on the hands and the brain. Doubles my response time and task completion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but needs improvement on attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant to get this instead of a normal controller because of the cost. After getting it, I am upset that I hadn't done so sooner because I cannot imagine going back to a normal controller after this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, but the one issue it has is drift. The last one I owned had drift, and was unfixable. Bought the same one, as the feel of this one is the best. Hopefully it lasts longer than my previous one.

    I would recommend this to a friend