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Customer Ratings & Reviews

Your price for this item is $174.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16505 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 16,505 reviews
  • Rated 5 out of 5 stars

    Great controller my child loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good controller my child wanted it for the longest time.the first one was not working well until I got to exchange it thanks to the manager. We love our local Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Simone,

      We're delighted that your child is loving their new Xbox Elite Wireless Controller Series 2. It's wonderful to hear that you had a good experience getting the right product through Best Buy, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    For consent gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controller but will say it needs the back paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and will never use a regular controller again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product My son uses it on his new Xbox X. Very easy to use. It comes with charger and additional buttons for remote. Microsoft really did it up with the design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Stephanie,

      We are happy to hear that your son loves the Xbox Elite Wireless Controller Series 2 and has found it easy to use. We hope he continues to enjoy the design and features. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Forget about Scuf controllers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best controller for xbox. I owned a scuf gaming controller for years and the paddles constantly broke. This solved that issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy then the original controller but really smooth at using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ONLY Controller for serious gamers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely pleased with the quality of this controller and all of the additional options. The build itself feels better. The replaceable sticks and D-pad are fantastic!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you feel Xbox Elite Wireless Controller Series 2 is a must-have for serious gamers. We're glad that you're enjoying its durable construction and customization features, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth The Price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller lasted a very long time and helps gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller Feels really sturdy and got it for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller! I get one two years ago an still work like a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Same as elite 2. It just doesn't bring the case and charger. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Last Longer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase I'm just hoping it last longer than the first series I bought and exchanged a couple since I had either buttons break or drift. This one feels better built than the them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for letting us know how happy you are with your new Xbox Elite Wireless Controller Series 2. While we don't anticipate that you should run into any issues, please reach out to Xbox Support if you do. They can be reached here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Right thumbstick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it’s just this specific controller, but more times than not the right thumbstick is super sensitive and sometimes over moves to a direction… kinda like a deadzone problem… makes it hard to aim consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new controller for his XBox ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great to play with

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this controller is amazing for the other feel he has in my hand and everything got to come to it. The only downside is like all Xbox controllers is the stick stills break on you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're glad that your new Xbox Elite Wireless Controller Series 2 is a comfortable fit for your hands. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you do run into an issue with it, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Incredible Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this between the xbox one x and my new gaming pc. It works great and the ability to customize using the xbox accessories app is absolutely incredible. Very happy with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's wonderful to hear how happy you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying how customizable it is, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve used and I’ve tried scuf, razer, ps5. This is hands down the best controller when you get it for a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the application

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pro controller, I just retired the original upgraded to the version 2 so far not disappointed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've ever held.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly cannot explain how much better the elite series 2 is than a basic controller. From ergonomcis to battery life and customization its a homerun.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you think your new Xbox Elite Wireless Controller Series 2 is a home run! When it comes to customization and in-game control, you can truly do no better than your new interface. We've optimized everything from the redesigned D-pad, to its featured and improved grip textures, and couldn't be happier you have found it to suit your needs as a modern gamer. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    best xbox controller on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller i have ever purchased. it is worth the extra money for the battery life alone. adjustable trigger buttons are extremely useful too

    I would recommend this to a friend