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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16508 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 16,508 reviews
  • Rated 5 out of 5 stars

    Great controller for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for the price. Great for call of duty games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Definitely should get this. Last for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a Christmas gift. My son say it was a good purchase and he has no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it even after it broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for a few weeks and have learned to love this thing. I use it for first person shooters and have had great success in using the extra buttons. Unfortunately my left stick has went out and now has constant stick drift. I am a little sad because I am returning the controller even though there is no stock to get another one. I know this is a fluke so I will definitely be getting another Elite 2 controller. I just wished the first one worked

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. If you're unable to exchange this controller with Best Buy, we recommend contacting Xbox Support for assistance under its manufacturer warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality was looking for good grip, very pleased. Little heavier than my other controllers but not uncomfortable. Would highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2! We're glad that you're pleased with its comfortable grip and sturdy feel, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Paddles sometimes dont work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like the paddles are a little inconsistent on input but its ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total domination

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to up your gamer score and be the last man standing this is the controller for you. It is well-built it has a rechargeable battery built-in comes with a charging dock amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice sleek design and seems sturdy. husband purchased because with constant playing he would often break the controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best controls to use in competitive, very practical and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best elite Microsoft has made. The weight is perfect. The buttons on the back are awesome. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller it’s built sturdy sometimes there’s a connect issue so beware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open box purchase I've made in the last 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for my twins. They lost their minds. They said they are so much nicer than the generic controllers. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the controller feels amazing the ability to change the tightness of the stkvks reaply majes a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Bought it to play EA games on PC since any other controllers wouldn't work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 1 > Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great and is durable, it just doesn't feel as good as the Elite 1 and i can't figure out why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had doubts about buying a open box controller but I have to say it was in really good condition no issues all the parts were there I’m definitely impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this controller. It works very well and is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this controller. Can't say enough good things about it. If you like the original elite controller, get this one. It's great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cossack,

      Thanks for sharing your love for your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its upgraded features and hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller on market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller and really feels it gives him an edge on other players. Loves the customizable features of the controller and how it feels in his hands. Top notch product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that your son is loving his new Xbox Elite Wireless Controller Series 2. We're glad that it's enhanced his gameplay experience and that it's a comfortable fit for his hands, too. Hope he wins a lot of matches with his new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft