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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16530 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 16,530 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service on helping me with my business there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller 2 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has an amazing high quality feel to it. doesnt feel cheap at all. way better than the last elite series controller for sure

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you appreciate the enhanced design and construction of your new Xbox Elite Wireless Controller Series 2! We're proud of the package we've put together, and couldn't be happier you believe your new interface is superior to previous models. We're happy you love it! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby loves the grip, the interchangeability of the parts and the battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works well with Xbox one gaming system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but can have short lifespan.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this controller for about 4 months and I am already sending it back to Microsoft support due to left analog stick failure. First it started with a drift and then the left thumbstick has stopped reading any movement. Dead stick. Luckily I'm within the short Microsoft warranty and hopefully the replacement will be much better and last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this controller and i use it for all of my games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. Heavy and durable. Best that i have used

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhhh not great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at first but then I got stick drift. So i can't recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The customer service was also phenomenal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, awful quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller - it will genuinely make you better at whatever game you're playing. Quality is not great. I've had it for 8 months and I'm having severe stick drift where it scrolls so quickly I can't choose the option that I want. This isn't a situation unique to me - I know a couple others that have had it happen to them too. For something that costs almost $200, I expected it to last a lot longer.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Patrick,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market I love it. Programming the different buttons. It is nice to not have to take your thumb off the joystick And to be able to play the way you like

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Donald,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be the best controller on the market. We're glad that you're loving its customization features, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice controller. Honestly its like playing on a key board and mouse but on a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very please...he is :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing about this controller....but my son on the other-hand, absolutely loves it. He states he loves how customizable it is and the response of it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that your son is loving the Xbox Elite Series 2 Controller and that it is customizable. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Improved in every way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new hair triggers work wonderfully, the usb c charger is so much better! But most of the grips a completely different and shouldn't (hopefully) start to rub off after a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Richie,

      Thank you for sharing that Xbox Elite Wireless Controller Series 2 is an improvement in every way! We're glad that you're enjoying its updated configuration options and comfortable grip. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Game Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this game controller and hes been enjoying it with his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Scuf to this! Feels so much more durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to to use with my pc! i love the back paddles they work flawlessly and overall the controller feels like its amazing quality.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    xbox controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers i’ve ever purchased. should’ve definitely get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for RPG

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for those complicated rpg games. Elden Ring is so much better with this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox accessory you can buy other than a headset!

    I would recommend this to a friend