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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16530 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 16,530 reviews
  • Rated 5 out of 5 stars

    I would recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller feels good in hand very good for me when I'm playing call of duty for faster controls for better results while in game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Necessity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Remote is worth way more than the price comparing to Skuffs controllers i will chose xbox elite everytime also half the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 I’ve been using for a year now and still no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level up while keeping warranty coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third purchase of this item and works great. Last one outlived the warranty so had to but the same one. Great item for all gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for COD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, gives you great customization on the joystick and button sensitivity. If your a hardcore gamer I very much recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 1 and 2 owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality feels better than the original. Had the 1 for 2 years before stick drift and hopefully the 2 will go just as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the interchangeable pads make a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I see why the price tag is what it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomended, easy to use, user friendly, I use for pc snd xbox serie x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was great and performed better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Has amazing battery life! Buttons don’t jam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the last one i had had stick drift issues after less than a year but it if far better than the stabdard xbox controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Elite Wireless Controller Series 2 is the most advanced and optimized user interface we've ever designed, and we're thrilled you've been enjoying the elevated experience it hosts. We're glad you're pleased with your purchase! Thank you for taking a few minutes from your day to share your thoughts. We appreciate it, and are happy to be a part of your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controlling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for gaming and I like the feel. I will definitely buy an additional one as a spare for extended gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again for sure, but only need one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful hardware design honestly. The best controller ever, the input and feeling is amazing. So much thought in it, easy to tell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty will save you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy my controllers from Best Buy utilizing the Geek Squad 2-year warranty, because they will not last that long anyways. This is my third Elite Controller. The others failed due to irreversible stick-drift. For such an uber expensive item, I wish they would address critical failures like stick-drift and button sticking. If not for that, I’d give it 5 stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great design but break.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the Elite 2 controller but just like all controllers, they break. I recommend getting a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joes review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very sturdy design. Came with a charging stand and extra sticks. Just in case you happen to lose one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Series 2 no different than Series 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Series 1 Elite. Luckily, bought the Best Buy replacement package based on recommendation of the employee ringing me up. Broke in less than 1 year. Returned to Best Buy and again was highly recommended to take the money instead of a replacement as Microsoft hadn’t made the units any more reliable. Went several years with just a standard controller but always missed the upgrades the Elite offered. Upgraded to an Series X console on February 5 and decided after reading reviews on the Elite 2, Microsoft seemed to have developed a reliable version of an Elite controller. Today, June 23rd, roughly 120 days from purchase, the left thumb stick made an awful sound and now is stuck. It does not return to its “neutral” position when left go. You can feel it is rubbing on something or the spring broke. It is completely unusable. Riddle me this…Microsoft has $50-$60 standard controllers that I still have and use for all my consoles…360 Elite console, Xbox One console, Xbox One S console, Xbox One X console. I’ve dropped them, thrown them, spilled food or drink on them, covered them in the hand gunk from heavy use and they ALL still work pretty much flawlessly after what a decade in some cases? But Microsoft wants just under $200 for a controller that can’t last more than 120 days??? How is that even possible? Save yourself the hassle, if you buy the replacement policy is a MUST! It WILL break!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much. Comes with alot of stuff including a long charger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Catch my drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These "elite" controllers feel substantial, but still suffer from the same "drift" issues as the regularly priced ones. This is our third elite controller. I like the non-T-bar directional pad because it feels more versatile. However, I'm sure we will be purchasing another one soon when this one, like all the others, develops drift.

    No, I would not recommend this to a friend