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Customer Ratings & Reviews

$174.99
Save $25
Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16532 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 16,532 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use and the grip is smoother. Easy acces for charging and extra sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller, definitely would recommend. It is worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller my son was very happy with this gift for his birthday

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible QA Shipped Broken and Mislabeled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality Assurance DO NOT BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love holding and the control i have when gaming. Easier access on buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and love the ability to adjust the buttons/knobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first generation elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It if a Serious Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the original game controller with elite. Game play is much smoother as a result; espically trigger/shooter. Worth every penny (got it on sale).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, the buttons are all very responsive. Rubberized grips feel amazing, and the interchangeable pieces make it highly customizable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but still has stick drift issues like the first generation. Should be $100 cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it’s very good for all games I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son every happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My has been asking for the Xbox elite for some time now . I had him help clean up a tree that fell and he got the controller. Well built and he is happy with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're delighted that your son is so happy with his new Xbox Elite Wireless Controller Series 2. It's great to hear that he's a fan of its sturdy construction, too. Thank you for sharing your experience; we hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Game like a SWEAT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very undecided on spending the amount on this controller, but after using it i have no regrets on buying it. works perfectly fine for me

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you have found the perfect complement in your new Xbox Elite Wireless Controller Series 2! We're thrilled you have experienced the elevated, optimized interface you were promised, and have found it to be a beneficial addition to your setup. Thank you for taking a few minutes to share your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s better than others

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller, just need a few things for be the best controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing controller, would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good / bad lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but you cant Customize it. As much as i thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and how comfortable the buttons are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from series one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the feature of this controller having a rechargeable battery built-in with a battery meter. It feels great in your hand. Easy to set up and no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's wonderful to hear that you consider the Xbox Elite Wireless Controller Series 2 to be a great upgrade from its predecessor. We're glad that you're enjoying its built-in rechargeable battery and comfortable feel as well. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Amazing build quality, and it also comes with a number of accessories to change the joysticks as well. Felt very well built in the hands

    I would recommend this to a friend