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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 16,534 reviews
  • Rated 3 out of 5 stars

    Great for about 6 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great for about 5-6 months. From then on, the left bumper, left joystick, and right trigger all started showing signs of ware at an increasing rate. Thankfully, I purchased the 2-year warranty :-P

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would buy this again, Recommend this to few friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my son wanted and he loves it. Uses it everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST CONTROLLER EVER

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect couldn’t get better I would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy playing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my first Elite controller and I loved it. With all the features it has, and battery that last for a long time, I’m definitely having some good times playing with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it couple month ago. Only one time didn’t work. Husband called the tech support but got fix it self. Must malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've ever owned.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think the series 1 elite could be improved upon, but this definitely does it. Triggers are better, build quality seems better. Amazing controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on how much smoother it operates than the basic controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bit pricy but it’s so worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control and can’t go back to anything else. Plus will be compatiable with series x and works with pc out of box

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller definitely recommend, keys work flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for long gaming time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the normal controller that comes with the series X longer battery life nice grip customization to your choosing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Already had an elite controller, but the older version and this beats that one. No batteries and actually feels so good in my hands.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing at full retail.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for less than a year. I’m already experiencing LB and RB buttons not registering presses. I play almost exclusively FPS games so it doesn’t work well for me to have something that doesn’t function like it should. I had a Series 1 controller that lasted for a couple years even though my grips were falling off and it had a broken shoulder button. The quality of this one is nice up front but the quality and longevity of the materials used is subpar. I will have to try to use the warranty and see how that goes. I didn’t have Total Tech at the time I purchased this. I cannot recommend this at full price. Total Tech membership makes it $40 cheaper and that might be reasonable but not $180. I have owned SCUF and Razer and a few others when I had my Xbox One X. All have their issues with time. I will be buying a few other controllers to try out for less. Waiting on a TB Recon wired as we speak and might try the PowerA as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worked well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son, so far he has no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is better than the previous elite. Added great new features the controller that makes using controller better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy but requires a warranty due to easy wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS CONTROLLER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid quality and workmanship. Much better than one of those other custom controller brands out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy never fails on service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. Got item quickly with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan if you game like me it’s worth it for something this price that you know you’ll need to replace later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROUDUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my hands. I have gotten use to it so fast and its customability is GREAT.

    I would recommend this to a friend