Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$174.99
Save $25
Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16536 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 16,536 reviews
  • Rated 5 out of 5 stars

    Fantastic product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this. He hasn’t complained about it and uses it regularly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox controller i have ever bought. Made for pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and i love the red and the entire look of the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great, but had a issue with the Y button

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be 5 stars but light taps to the Y button wouldn’t register 50% of the time, and my store told me to talk to MS about the problem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the Y button on your Xbox Elite Wireless Controller Series 2. If you haven't done so already, we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller on the market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller on the market. It comes at a premium price but it is a premium product. Will not disappoint.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very premium

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sticks and the buttons have a nice feel to it 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive product. But the quality is many grades above a standard controller. Recommend getting it when it's in sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, durable controller. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome for seriious gamers. The price was steep, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product but overpriced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice.. still think it’s overpriced but my husband was happy with his gift. Fast shipping and glad they were in stock when every other retailer was sold out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, especially the back paddles very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite series 2 controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller with lots of customizable components and good grip. Only downfall is left thumb stick has a drifting issue and left bumper somtimes doesnt work. Not sure if thats an issue with all or i just recived a bad one. Only recommend if it has a warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels amazing in hand. Love my elite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you play a lot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller very sturdy and I love the way it feels in my hands. Being able to swap out the joy sticks is very handy depending on the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade your experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid, confortable to hold. Feels more responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good show

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ECC to move the finger sometime is easy to work with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Elite Series 2 - Open Box Scam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the elite controller as an open box item in “excellent” condition. Upon opening the box, the first thing I noticed was how filthy the controller was. There was dirt and skin particles on the triggers and in the grooves of the controller. This controller had been well used prior to being resold by Best Buy. Not only was it disgusting, but the right bumper was broken. I took it back to the counter and asked for another open box they had. Upon opening the box, the same story. A dirty controller, but this time the left trigger was broken. I again returned the item, and was told by the store clerk: “Yeah, don’t ever buy open box items from Best Buy, especially controllers. There’s a reason they were returned”. So, Best Buy is knowingly reselling broken items. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I woulda bought one a long time ago I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is well equipped upholding its standard of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much better than the first generation Elite controllers

    I would recommend this to a friend