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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11797 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 11,797 reviews
  • Rated 5 out of 5 stars

    Digging the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two original Elite Controllers. I enjoyed the feel and the features but had quite a few issues with the bumpers on my first one and the second one I had started having issues with the left stick drifting a lot. Since I had the warranty plan I brought it back and upgraded to the Series 2, It feels like they upgraded the shape and it feels better than the one. The grips also feel better and seem like they have less chance of peeling off as it did with my first Elite. The shape and placement of the top paddles feel better. My favorite new feature is the extra setting on the triggers. Great for FPS and other games where it's nice to just have a quick click rather than a long pull. I also recommend the Best Buy warranty with a controller this expensive. Sure it's more expensive on an already expensive controller but paying the extra money now is worth it to be able to upgrade to a new controller down the road if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to the new Xbox Elite Wireless Controller Series 2. We're delighted that you're enjoying its updated features and comfortable feel, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Gaming Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item hoping there would be no issues. Was I pleasantly surprised. No issues at all. Looks and works just like a brand new controller. Love the fit and interchangeable controls. So far playing has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want a Great Pro controller. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best controller for XBOX or PC gaming as far as customization and control of button mapping down to how the stick respond. I have been using these over the after market ones since the first generation. There is a little "adjustment" period coming from the first generation but once you feel out what you want it makes it super easy to fine tune your settings. Want to try a new confing make a new one from your roiginal have have the security to switch back if you don't like it with the multiple configs. Map a few games and load them in and out with the tools. The newer shift feature is awesome to map multiple buttons to the same set. There is the issue with stick drift after the manufacturer's warranty but the tech support or best buy protection makes it well worth the cost. Buying this full price with the protection plan is still cheaper than an after market that only has a 30 day warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox controller. Period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it's expensive. However, in this case the extra cost bring extra value. I've tried several controllers near this price range and this is undoubtedly the best. The extra paddles are the real thing and if you're into mmos or even FPS on console this will be a real asset. It just feels solid in your hand. Too many positives to list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for over a year now almost 2 years and use it almost every day on my computer, not once have I experienced issues with drift or buttons failing, the quality is really nice feels very solid and the interchangeable buttons to swap is a nice feature and I love the triggers adjustments you can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly of course. Exactly what i wanted!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade to the original elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the original elite controller for 5 years. Love it. Got used to the paddles makes playing the game so much easier, since you can map buttons to the back paddles. Main differences Paddles on the series 2 are SMALLER. Its not a bad thing. Paddles are more like buttons (more clicky than the Original). Which I love. It has bluetooth which is great since you can now connect to phones or tablets to you Xboxs knew streaming service XCloud. The original had just grips on the back of the handles now know grips cover the whole handle (front and back) the series 2 also has little grips on the bumpers and triggers. Is now rechargable, rather than AA batteries. You can know have 3 preset custom control options rather than 2. I don't miss anything on the original and the elite series 2 is my new favorite. I can't go back to the old paddles. It's well worth the purchase and I recommend getting the device protection on it so if something DID go bad u can easily replace. Even if you don't use the paddles the controller is overall substantially better quality than that of a standard $60 controller. As long as you don't throw it and you treat it nicely.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      Thanks for letting us know that the Xbox Elite Wireless Controller Series 2 is your new favorite controller. We're delighted that you're enjoying its upgraded features and how it enhances your gaming experience. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for xbox and PC gaming. Is vert smooth and customizable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, a little expensive but GET WARRENTY.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, amazing features for true hardcore gamers but there are a few flaws. My RT (right trigger) over time became very "sticky" it would require me to put in extra pressure to press the trigger down after having it in the medium trigger sensitivity for about a month.... not a big fan of that (like really 1 month). Also the cover on the trigger sensitivity lock popped off of my controller also within the first month and I have yet to drop this controller even as I write this review months later. Either I was given a bad controller or these are designed to break easy but regardless of the cons it's a good controller all around. take my advice GET WARRANTY ON IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for, sort of

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in my hands and has a nice weight to it. This was a replacement for a series one elite that had worn out in a number of ways long before it should have for what I paid. I'm concerned the series 2 will be showing the same wear within the same time period, but decided to take a chance anyway. I guess time will tell. Some third-party controllers have the same weight but simply don't have the same feel as the authentic Microsoft elite controllers, which is why I bit the bullet and went ahead and bought another one despite thinking the last one wore out way too fast for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my Elite 2 controller. It is literally a game changer. Everything about this controller is awesome. The price for a pro style gaming controller is great. The paddles on the back really make a difference when playing an FPS. I have recommended the Elite 2 controller to several friends and they have all told me that it has changed the way that they play the game. I would recommend getting an Elite 2 controller if your in the market for a new controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this controller twice since it was released. The accessories that come with the controller are easy to interchange and store when not utilized. I have used the paddles just about every way you can have them, but I only keep two of the paddles connected instead of all four. I would not purchase this product without adding the BestBuy protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller to take you to the next level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is solid in so many ways. Great accessories, feels great in hand which we come to expect from x box. But the "pro" functions set this above its peers and make it worth the money. Triggers are smooth and quick for fps but still reaponsinsive for driving games. The ability to tighten thumbstick tension is a gamechanger. The back paddles are comfy and let you keep thumbs on sticks so you get to play better. All in all id buy this again 100/10 times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like that its a little quieter.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary, but not a good value for money. The stock controller hurts my hands, the elite 2 hurts them less, but still hurts them. Xbox still hasn't designed a controller useable in fighting games, the A button and sometimes RB button don't always trigger. The sticks are gorgeous and the dpad is useable. Good build quality and premium feel, great battery life, great little charger and included case. i don't use the rear paddles. I literally got this because the stock controller is super loud, and it bothers me when I use my Xbox while trying to fall asleep. It's still loud, but significantly less loud. The rumble is too loud still thoe. To avoid hand pain, I use a brook wingman adapter with ps4 dual shock controller. For limited, but regular use as a remote for the xbox console, its good. If the buttons were more responsive (A button especially), and if my hands didn't hurt, it'd be a really good controller. I've had to return 3 or so, because the A + RB buttons not working most of the time. Missed inputs unheard of on Playstation controllers, so it's disappointing even the elite controller has this issue. Otherwise, there's a nice premium feel too it, charger and case are good. The grip could be improved, they kinda skimped there. It looks and feels better than it actually is, if that makes any sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent b-day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. Got it as a birthday gift just as my previous one was quitting on me. Wife was able to order and pickup with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i made should have gotten it sooner well built quality easy to use and customizable button layout feels like you are in the big leags when using it i would recommend to all gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Hefty Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't really think it's worth the full price, I got it on sale and used certificates to lower its cost even further, it's definitely an awesome controller. It's a solid, good-weighted controller. The grip texture around the entire grips is great. It just feels really good in your hands. Being able to tighten the tension on the control sticks, swapping out the sticks or the D-Pad for the other ones, all super easy to do. My one complaint is the lack of the share button the newer Series X/S controllers have. Since I got this after having one of those controllers, I definitely notice it missing. If they would patch an update to be able to remap the "preset switch" button to be the share button, this would be the perfect controller in my opinion, but for those who don't use the share button that often it's already at that perfect level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but if you can afford it, I would recommend it. It has a nice grip, feels weighty, and you can swap out pieces easily. The removable pieces are magnetic. No fear of accidentally breaking the plastic. Nothing about the controller feels cheap. It's strong and durable. It is equipped with a rechargeable battery, and the life of the battery lasts a long time. This controller comes with its own case which makes for great storage. A great controller if you are a serious gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons feel great. Also being able to change the 4 Back Buttons to whatever you wish allows you to pull of some crazy stuff in shooters and well as fighting games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love all the extra buttons on the backside. Makes playing Fortnite much easier. The only change I would make is having a mic on the controller like PlayStation does. other than that it definitely has a high end feel to it.

    I would recommend this to a friend