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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11798 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 11,798 reviews
  • Rated 5 out of 5 stars

    Best Controller on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant stress how amazing this controller is. Ive owned Xbox since the OG and after getting a PS5, the Dualshock 5 was so good it left me wanting more on xbox. Boy did this controller deliver... The Quality is unmatched, from the rubberized grips to the metal swappable dpad and not to mention the suuuper satisfying magnet when you click in new Thumbsticks of all lengths, sizes, and feeling. The ability to press ABXY without lifting off the thumbstick(and adjust the resistance of said thumbsticks) is an absolute gamechanger(or any other button with the Mappable Paddles). It doesn't end there, i love the hair triggers on this controller. You have the full pull, like a standard controller, or a medium setting and my personal favorite, just a little tap. The piece de resistance is the case it comes with THAT HAS A BUILT IN DOCK AND W/ USB C PLUG BEHIND THE CASE. For those wondering if the money is worth it, YOU WILL NOT BE DISAPPOINTED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed reviews with this though overall positive. From a gaming standpoint: fantastic controller. It feels great to use, really good grip, I love the paddles on the back and the customization. I like that you get extras to make it more customized and things can be easily swapped out. I have an issue with the quality control. I had to return my first one because I got stick drift. My second one also has a very slight stick drift. It doesn’t bother me much so I might keep this one vs swapping it out again. The first one never had issues pairing Bluetooth once turned on. The second one tends to not always connect and I have to re-pair through Bluetooth, a little inconvenient. For the price, I would expect it to be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for PC gaming too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty great controller. I love the back paddles and they remind me of the steam decks. The thumb sticks are also extremely smooth. These two things together i find myself fidgeting with the controller when watching youtube or otherthings on my PC. I got it to play games on my pc that use controller better than mouse and keyboard like fallen order, lego starwars or elden ring. The software you can download for it also lets you make profiles for it on PC and lets you change the color of the XBOX logo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and for me it was totally worth the extra money. (vs the standard xbox controller.) Before, I was going through xbox controllers every 9 months or so. (I replace them once a button starts to fail) For me, this controller has lasted over 2.5 years. I did start to get cosmetic damages (glued-on grips were starting to come apart) and battery charging problems started about 18 to 20 months in- but before I would be on my 3rd or 4th controller in that same time frame! button re-mapping is awesome! and the bottom triggers changed the way I play (but it did take some time to get used to) I used to have a problem with hitting the thumb stick buttons on accident and moving the shoulder buttons to the bottom made things faster and easier. The controller is pretty much done now, but its still doing its job (it needs to be tethered for power and the grips need to be replaced) I hope it holds out till version 2 comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes you feel elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is amazing. It comes in a nice carrying case that has a cutout in the back to allow you to charge it while it’s in the case. Took a little getting used to the back triggers but once you do it’s a game changer. I primarily use mine for cod. Not having to take my thumb off the stick to jump or crouch has improved my gameplay by a mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t really good shape. Brand new everything was perfect, and the guy who sold it to me at the store was really friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome look, feel, and customization

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with standard controllers all my life, I thought it was time to splurge for a high quality controller, and I was not disappointed. This controller just feels so solid and well constructed. Adjusting and swapping out buttons is a breeze and the charging dock eliminates having to constantly worry about batteries. Everything fits perfectly in the case for easy transport and protection. There is extensive custization with the button mapping and different colors for the home button. It does cost a lot more than standard controllers, but it is well worth the higher price point for dedicated solo gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller if you have arthritis issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about the price of this controller, but I am so, so, so glad I went through with buying it. I suffer from hand and thumb issues, and wanted to try a different controller. This Elite Series 2 was recommended by almost every site I researched, and by multiple arthritis forums. My other option was to cut down on my Xbox play time, but right now it helps keep my hands and mind busy during my layoff from work due to quarantine. The features that I (and my hands!) appreciate the most are the extra paddles on the back, and the ability to customize the tension on the joysticks. That was a lifesaver for my poor hands! I prefer the tension to be on the tightest setting so my thumb joints don't have to stretch so far to manipulate the joysticks. I also further adjusted their tension in the controller customization in the Xbox Accessories app on my xbox. It is only day 2 that I have had it, and it's gotten a few hours of use, and I absolutely love how accessible and customizable it is. It is a bit on the heavy side, but it is the only mark against it in my book.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dani,

      We're thrilled that the Xbox Elite Wireless Controller Series 2 has improved your gaming. It's great to hear that you're a fan of its back paddles and customization features, too. Thank you for sharing your wonderful experience; we hope you continue to get many more hours of gameplay out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Elite controller started getting stick drift, needed a replacement. Great Controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller! The weight and control of this controller makes every input so smooth it is definitely worth the cost it will pay for itself!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller por Shooter Games, grip 10/10, Joystick 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the Best Buy warranty!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out saying I play Xbox at least 3 hours a day. I am 48 years old and have played on pretty much every system over that timeframe. This controller is the best one I have ever used. However, it isn't perfect. The first one I got right after they came out had an issue where one of the triggers sticking a few months later. I swapped it out using the Geek Squad warranty for a new one. Purchased another warranty, and this one started having movement continue after releasing the right stick, after about a year of constant use. Makes it challenging to play certain games, so I will be swapping it out again and getting another. Buy the Geek Squad coverage. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE PRICE TAG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is AMAZING! I am a long time console gamer, and about 2 years ago I built a gaming PC. Moving over to the keys took some getting used to but once I was comfortable with it, I swore I would never use a controller again. Fast forward to Elden Ring dropping and just seems like the game was MADE FOR controller. So I went and picked up the Xbox Elite and I was super impressed. The build quality is very good, the swappable sticks are all magnets and hold perfectly. The rear buttons also pop on and off without tools giving you the option to remove them if not in use. All of it is packaged in a great carrying case that can be left plugged in via USB C, allowing the controller to charge when in storage. If you are looking for a quality controller, and have been considered this one… BUY IT! You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entry Point for Pro Controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is competitive comparitave to other pro controllers on the market. The customization options offered in the bundle are nice. Have not had an issue with drift or any buttons not working out of the box. With normal play, the controller should last about as long as a normal comtroller would especially if you keep it in its case. The case allows for the dock to be connected to the usb and charge the controller while protected inside. The Xbox accessories app works nicely when mapping different profiles for the controller as well. If you have concerns with the controller malfunctioning, buy an extended warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better than ps5 controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels premium and heavy I enjoy it alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used. The battery life is unreal and lasts forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to rebuy this and an Series X after house burned last month. Love the elite controller, a true game changer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not what I expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two previous Elite Series controllers. I definitely see the upgraded quality on this one against the previous version. The built in battery and the case being a charging case is also awesome. Idk if its because i've gotten use to the Series X controller or previous Elite controller but this one feels slippery. It just feels like it can fall out of my hands for some reason. I wish i knew why it felt that way. I also didnt know it didnt have the feature of quickly switching from PC to Xbox like the Series X/S controller by double tapping the sync button. I guess that new feature is something i've gotten use to. Regardless this controller is still great. The wireless charging is so convenient even with the fear of it degrading over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this controller! The controller has some weight to it, which I like. The paddles and d-pad are made of metal and very sturdy. The stem of the sticks are also metal. The paddles, sticks, and d-pad are easy to switch out, no tools needed. Programming controller is super easy using the app on the Xbox or computer. I have smaller hands and the position of the paddles that come with the controller aren't bad. I have switched mine out to use the scuff ones and the difference is marginal between the two. If you need to feel the click of the paddles (I personally don't care about that clicky feel) then switching to the scuff ones is for you. I am pretty rough on my controllers and so far so good. If you are in the market for a premium controller then this one is a great option. I wouldn't pay any mind to the bad reviews they probably just had a bad one, which happens in manufacturing. I had no issues connecting it to my new Series X and it works flawlessly. Get this controller you won't be sorry

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that you love the design customization options. We hope everything continues to work flawlessly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated 5 stars even though personally I didn’t like it. Great quality product, I really liked how you could adjust the triggers to 3 different setting. I bought because I thought I’d like the extra 4 programmable buttons on the back of the controller (that way you don’t have to take your thumbs off the joysticks to use certain buttons. For me it was just too much to get used to, playing Xbox for 15 years without extra buttons, then trying to get used to them was tricky for me.

    I would recommend this to a friend