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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16553 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 16,553 reviews
  • Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! Battery life is max , easy setup for customization of buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series one and loved it so I had to try out series 2. It is a must have for any gamer especially if you play COD or First person shooters

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ron,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be a must-have for any gamer. We're glad that it's enhanced your gameplay experience in first-person shooters like Call of Duty, too. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Would be 5 but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be 5 stars but has drift right out the box. Expected better for the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fern,

      We're sorry that there's an issue with drift on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if this problem continues we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good size for a elite remote would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for Minecraft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson says "it's good". A man of few words speaks truth regarding controller, and suits his needs to a T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, quality product from Microsoft. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommend love the interchangeable sticks and flippers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller seems to have a dysfunction on the right joy stick. When I fully rotate I can feel an object keeping it from smoothly rotating 360 degrees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, enough said

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t even have to say much, paddles and controller is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and nice tactile controls that are configurable to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t feel guilty buying one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for real gaming. And way better than elite 1 . I would highly recommend to anyone who wants to help them with button placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I own so far!!! The 40hr rechargeable battery makes it worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick drift after 3 months of casual use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It feels very nice in hands. The grips are a huge upgrade over the Series 1 controller, and having 3 presets also makes a huge difference. After 3 months of use though, I got major stick drift. Best Buy will not help but Microsoft has a 1 year warranty because of this problem. I'm sending my controller to Microsoft now for free but it will take 2-3 weeks to get a refurbished controller sent back to me. I'm very upset that there are no good controller companies with paddles that aren't the overpriced scuf controllers. It's a bummer that they didn't just put nice joysticks in this very expensive controller. Other than that, it is really great but that is game breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and definitely better than its predecessor and that’s saying something. Great controller and excellent battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is extremely customizable. I love the rapid fire option for the LT and RT. The paddles are extremely nice as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eddie,

      We are so happy to hear that you are enjoying the Xbox Elite 2 Wireless Controller and how customizable it is. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for first person shooters. Extra triggers give to a slight advantage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you Loved the 1st time just better now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints . 40hr + battery life / Bluetooth All the switches and buttons feel snappy Multiple game profiles And loving the tensioned thumb sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The build quality feels great but I have read reviews about the joystick issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT UPGRADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. Once you use it you won’t go back to the regular controls. I play apex and the paddles help when using heals.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has been a great upgrade for you. We're thrilled that it has enhanced your play experience in Apex Legends, too. Thanks for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Annual breaking controller that costs 3 times more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costs too much, breaks down too easily, but they have me in a grip because I HAVE to have the back of the controller buttons now. Just get the Best Buy Warranty and get it replaced after a year when it inevitably breaks, so you can buy one every other year than every year.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft