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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16556 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 16,556 reviews
  • Rated 5 out of 5 stars

    Best pro controller for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I’ve bought, best value considering other options available. Bought with scuff paddles as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Button Malfunction early in lifespan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 star controller, but even without being dropped or handled poorly, the RB button (right bumper) gave out. It doesnt register when pressed consistently. It works but is intermittent. Some presses register, others dont, so technically it is broken. Thank goodness for the Best Buy protection plan or id be livid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar controller. It’s impressive feel and button layout provides faster and smoother action for favorite titles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and the extra buttons are a plus. nice upgrade over standard controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I have ever used for Xbox. The quality and the ease of use is amazing. The added trigger mod ability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He loves the controller the grip of it. One issue he has is he doesn’t like how the part come off to easy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the feedback. We are glad your son loves the Xbox Elite Wireless Controller Series 2. We hope he has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox one controller feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this controller its the best made i wish the buttons wasn't made so cheap that's it but other then that it feel great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2, we appreciate the feedback. We are happy to hear you are loving it. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Never replace batteries again!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller for xbox you can get! lots better than the standard one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should last longer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for just over 7 months now and absolutely loved it. In the last month i have notice the the right bumper is now completely unresponsive. This makes is almost impossible to play any FPS or RPG game. I am able to customize the controller to make a new button but I would rather the controller work the way it is supposed to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jordan,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, but the cradle doesn’t work. I just use the USB-C cable as it seems most reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controller series 2 is amazing and so far really good and better than elite 1 series. Works amazingly well and love the hair triggers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buying an Elite Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles take a while to get used to, but once you find the reason to have the paddles and what they're mapped to, it's an absolute blast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're having a blast with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying it (including the useful paddle attachments), and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and it has amazing functionality. I would recommend it over the standard controller if you’re able to grab one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still figuring it out

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep having issues with the bumpers not working. If not for that issue this would be the perfect controller

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Until It's Not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently just used Geek Squad Replacements plan to return this and exchange it with a PS5 controller.. Honestly, this controller was great when it was working. I've gone through a few of these and it's either the bumpers give out or the face buttons stop responding. Unless you absolutely need the paddles, I would avoid purchasing this and get a standard controller instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller for the xbox,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the Xbox. Now has rechargeable batteries built in and a great case. Worth the money for an avid gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are happy that you are enjoying the Xbox Elite Series 2 Controller and that it has rechargeable batteries.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Game on..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my son loves it. Best Buy’s extended warranty makes it really easy to swap out if it breaks. No complaints..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy that your son is loving the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the extra parts came with it and bot seprate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how people can use the a PlayStation controller to aim. This is the best controller around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this controller it took 5 years of abuse from my son before he dropped and broke it but held up better than any before it.

    I would recommend this to a friend