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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16557 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 16,557 reviews
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Buy the geek squad replacement with it so you can get a new one in 2 years when something goes wrong.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Paddles can't be mapped to keys on PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a nice controller when used on an Xbox, but the whole reason I upgraded to this controller was because I wanted to have the ability to use the additional 4 paddles mapped as keys on a keyboard. After purchasing and setting up, I find out this is not possible, at least not natively. The only thing the paddles can be used for is as a 2nd A/B/X/Y button for 'comfort'. There is an app out there you can buy that supposedly will make this work, but I'm not paying $180 for a controller that won't natively do what it should. Returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a definite upgrade from the first elite controller. The battery life is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on Xbox.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, makes gaming much easier and it’s way better quality compared to original Xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used! Got this one for my partner and am planning on buying another for myself.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best interface you've ever used! We've designed your new device to give our users more of the in-game control and dexterity they need to be successful at their chosen titles, and we're thrilled you've found it to suit your needs. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is underrated. You need this……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a must own for any console gamer. A vast improvement upon the previous Elite controller and very comfortable

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you consider Xbox Elite Wireless Controller Series 2 to be a must-have controller. It's great to hear that you're enjoying its comfortable feel and updated design, too. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but buy warranty;), if not youll regret it, overall great product to buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be warned of open box items!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this controller for the xbox as an open item, the ticket said it was in excellent condition and that means that it works and looks like new, I purchased it at a nearby Best Buy and took it home, when i opened the item it looked like a dog chewed on the controller plus several items were missing, I tought to myself that maybe i made a mistake and it was a way more than poor condition item, it was actually an item that shouldnt have been sold, on top of that the controllers serial number didn’t match the box that it came with, so someone swapped the boxes or the controller in the store and they put it on the sales floor like it was all good. Im not saying that all the open box items are messed up, im saying that a big company like Best Buy should have their employees retrained and pay close attention to what they are putting on the sales floor and don’t accept any trade-ins that are in horrible conditions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller on the market. Highly recommend the protection plan for drift possibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of buttons and paddles are worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The trigger stops a really nice for online shooters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable, makes the whole experience do much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has proven to give a great gaming experience... feel every vibration.. only downside to it is that it goes out easily...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Laura,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you experience any issues with it, Xbox Support may be able to help! Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you need assistance, contact Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Amazing controller!! I will definitely buy another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a decent controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a nice controller i wish i could map the paddles to fkeys or somthing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one cause i wore the first one out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrok great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go back to the original controller! Was hesitant on the price but it really makes such a big difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Erik,

      We're excited to hear you are enjoying a raised level of gameplay thanks to your new Xbox Elite Wireless Controller Series 2! The optimized user interface and comfortable grip textures are truly remarkable, and we're thrilled you have found your new device to your liking. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been amazing playing games with this controller, I also got it at an amazing price.

    I would recommend this to a friend