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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16566 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 16,566 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More diversity with the 4 paddle levers with can be reprogrammed and also 3 settings of reprogrammed lever functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive but worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a charge for a real long time. It’s also well made and has many options and settings you can fine tune.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great at first but flawed over time

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality control is non existence with these. I have been thru 3 in the past several years. 2 elite version 1's and about to return version 2. Make sure you get a protection plan on these. Due to all these controllers becoming prone to controller drift. Hints why Microsoft extended the warranty on them due to the class action lawsuit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feels good until it falls apart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as long as it holds up. The Gen 1 version of this controller broke every 3-6 months. Bumpers and buttons would literally fall off. I replaced it with this one, and the first one out of box had a bad thumbstick. The second one, which I'm now using seems solid. Feels great to use but the durability leaves a lot to be desired.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there was an issue with your first Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you experience a problem, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little getting used to the new bumpers but the feel of the controller is very premium. I have really enjoyed this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Connection was easy and it's pricey but with the travel case and extras, I don't regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, it’s worth the investment. Great grip, weight and the extra buttons behind the controller are really helpful for CoD!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Hara,

      We're glad that your new Xbox Elite Wireless Controller Series 2 was worth the investment! It's great to hear that Elite 2 has given you a competitive edge in Call of Duty, too. Thank you for sharing your experience; we hope you win a lot of matches with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice remote controller for my xbox gaming console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been a game changer for me. You can customize it with all its different joysticks. 10 out of 10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play like a Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Well worth the price. Don’t forget to buy the extended warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller for Xbox and the paddles make it easier to play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customizability to a controller. If you have an xbox this is a must grab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyy better than the 1st generation, built in rechargeable battery, Bluetooth, heavier with better materials.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is nice and the controller has some weight to it. However, the buttons get stuck after very little time using it and it becomes very annoying. Yes, you can use the paddles as an alternative but sometimes there’s games you want to play regularly. 3 stars overall.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is quality. Feels sturdy and is an improvement over version 1. Great responsiveness. Love the recharge feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your thinking about getting a new controller this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Get It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and cute as a button :) Zero complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best ever i like that i can take it evrey where in the case and play on my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade comparing it to the elite 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra joysticks wish they gave you more taller ones. Paddles are a bit to loose for my liking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. Thank you for your feedback; it's important for our team in the development of the next generation of Xbox devices. We hope you have a lot of fun with your Elite 2!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Terrible drift right out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great, feels amazing in your hands. The paddles work wonders in first person shooters. Stick drift is terrible!!!!!! Right out of the box you expect a brand new 180$ controller to be perfect. Noppp!!! Not here always has drift.

    I would recommend this to a friend