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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11799 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 11,799 reviews
  • Rated 5 out of 5 stars

    Worth?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product peforms up to expectations. The grips are soft and comfortable while being grippy. The changeable parts are wonderful to allow adaptation for play styles and performence base bonus. Asjustable triggers allow for relax gaming to professional performence. This product comes with a charging dock to allow that you never run out of battery life. The case is super durable and quite useful giving space for the inchangable custom parts. I would recommend the product to anyone with Xbox, and PC gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just amazing. Well worth its cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just amazing. I was skeptical to order based on cost but I would recommend it with ease after using it. The controller just feels much more premium and solid compared to the Original Elite. The customzations are better, the grips are better, the triggers are a pleasure. Even the Xbox Home button has been upgraded and is sturdy and not "Squishy". Within a few minutes of customizing I noticed an immediate different in my MW abilities. I didnt expect to notice any real difference, but it was there!!! The charging base is also a huge blessing. I was excited to see it was USB-C as it was the biggest thing I hated about the xbox controllers of past (micro USB is terrible), however the dock has made that moot anyway!! Also unlike the cable, putting it on the dock charges it without turning the xbox back on!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the new Xbox Elite Wireless Controller Series 2! It's great to hear that it's been a good upgrade for you, and that you're a fan of its updated design. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Stick drift issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Would give 5 stars but i jag to replace ever 7-9 months for stickdrift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller. My son will not use any other brand. Yes, he has one but it is still in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, the build quality is exceptional. From the moment you hold it, the Elite Series 2 exudes durability and sophistication. The matte finish feels premium in hand, and the rubberized grips provide a reassuring hold during even the most intense gaming sessions. It's evident that Microsoft has paid meticulous attention to every detail, ensuring that every component feels solid and well-crafted.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great but Not Durable

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most premium feeling controller on the market but has hard time staying in tact if you’re a heavy gamer. I’d say a protection plan on this controller is almost necessary for anyone who plays more than a couple times a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote despite some of the negative reviews I’ve read about it. I’ve owned it for a little over a month now and have used it almost daily. From my experience I’d give it a 9/10. It feels really good in my hands, slightly heavier than the original Xbox remote. I like the fact that you can charge it inside of its case when it’s not being used and the case is really sleek and durable. The battery easily lasts a few days without charging. The only issue that I’ve had with it is that it has drifted 2 or 3 times so I know that it does exist now. It hasn’t happened often, and it’s not a continuous issue so far but it has happened and you immediately notice when it occurs. Besides that I do enjoy this remote and would definitely recommend it if your into shooters like COD, Apex, Halo, ex…my only suggestion would be to pay for the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 years 3 Controller XP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had 3 of these controllers Overall performance is solid but has a desync issue every other day, bumper buttons are the most common to break, stick drift doesnt really occur until 3-4 months of use. Durability is very good, and freedom of button layout is comp asf and very helpful for swapping games. Dont recommend using this for fights games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been meaning to get this for a while, and was able to get it on sale, and I’m glad that I did. This is a nice upgrade from the original controller, and I would certainly have gotten this sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got a great feel to it and I like the ability to customize is nice, I had my first one for two years. It started to drift and the buttons began to not respond. Otherwise it’s great to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! This is a great design and the buttons on the back help with FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfy and smooth

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is supreme and it counts as a better feel for the games you are trying to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For elite players

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Xbox controller. I've bought two of this, best quality for the best playing experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great controller giving a great amount of adjustment and feel that I was looking for in a controller. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller! He was very excited to get this on Christmas! And he hasn’t broken it yet like he did his last one from constantly dropping it. He actually takes care of this one because he can tell the difference in the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for the platform. Bought since the series one finally developed stick drift after 3 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller the extra buttons help when playing games like COD making it to where your not lifting your fingers off the joysticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for casual and competitive alike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much nicer than stock controller. Custom profiles are a game changer. Takes some getting used to utilizing the paddles but they come in handy in shooters and from software games (dodge roll, jump, heal). All of the materials and options are very nice to have. I recommend buying the service plan as many reports online state the controller can become faulty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the best buy plan. Was able to return a couple of them. They lasts about 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote feels superior to any other in the market and offers versatile adjustments to fit your needs. Great purchase for grand gameplay!!

    I would recommend this to a friend