Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$174.99
Save $25
Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 16,579 reviews
  • Rated 3 out of 5 stars

    It’s okay.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 2 when it first came out and after many hours it needed replacing. This is good but for some reason when clicking the left trigger to aim, it clicks in and out on the screen while you’re holding it down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For xbox

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use with my boys for his Xbox and it’s still great! The paddles are awesome and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me better

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the first iteration. Seems like they got a lot of the QA issues sorted out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my sons just love his new xbox controller! his friends even loves it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but....

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control and comfortable. I had to exchange my 1st controller due to a faulty trigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice feeling when playing games.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes playing my games way easier. Have to get used to the extra paddles, but once learned, makes doing things so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A button was sticking for a while after I purchased it. Took a while to loosen it up but it works fine now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dean,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad everything is working fine now. We hope you continue to enjoy this product!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller that I purchased, I’m never expected the the Elite controller going to be this good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and I enjoy lots and using this is next level lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beat controller I’ve played with. Feels incredible in my palms and the quality is top notch.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Garrett,

      Whether it be its optimized construction, added features and customization options, or simply the package as a whole, we're thrilled you've been enjoying your time with your new Xbox Elite Wireless Controller Series 2. There's simply no better interface out there! We're happy to be a beneficial addition to your next-generation setup. Thank you for sharing your feedback! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Good when it works... but now a paperweight

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had two of these now. Replaced my first one under warranty. The first 6 months this controller is awesome... then it just breaks down, from buttons that stop working, the thumbsticks drifting and it looses connection regularly even with a full charge. Multiple resets and keeping updates on this controller, still have issues. I have the besbuy extended warranty and was told the only thing I could do is to wait. Either wait with a gift card or just hit the buy button when the unit is back online. Why not I turn it in and get my name in line like we do with our customers at the place where I work. Bestbuy is dying business model because they stopped caring for any member.... Ugh... so frustrated.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great battery life, great controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a long time before needing recharge. Simple to use and program glad I finally got one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend (Christmas) and he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller things the best I’ve ever had love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect remote!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote!!! Big difference using this wind plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate Xbox controller. Loving every minute of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband games and loves this controller no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson. He is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer for COD. My kd ratio still stinks, however it's more fluid with this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your title of choice, we've designed your new Xbox Elite Wireless Controller Series 2 to give our users all of the in-game control and dexterity they need to be successful. We're excited to hear you've experienced the game-changing precision and accuracy for yourself! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you and your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good when it works it will break get a warrranty so its only 24 bucks to get a new one cause you are going to wanna put another warranty on a new one

    No, I would not recommend this to a friend