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Customer Ratings & Reviews

$174.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16584 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 16,584 reviews
  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and a much needed controller. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controllers are the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands down controller I have ever had many functions that are actually useable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value. bought this for a Christmas gift. Hope it works for them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Controller Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A button is a little sticky, and has been since we got it out of the box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging for a new one. If that's not possible, please reach out to Xbox Support for assistance: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good yes please thank you more letters for review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a step up from my basic controller. It is a big investment but for what you get, it’s worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matty’s gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved his gift! Even though he had to wait for it past Christmas it was worth the wait! Thank you

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeannine,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your nephew loved his gift and hope he has fun with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Camborean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 remote is great. I like the weight and ability to customize the buttons to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ELITE XBOX CONTROLLER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microsoft Xbox Controller. Best response yet. Fast, accurate and perfectly ergonomic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man who needs a scuff when you got this bad boy. This controller feels good in my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Class

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. No removable battery like my other controllers which is my only complaint other than the cost.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. Its internal rechargeable battery has been designed to work for at least two years without any degradation in battery life. If you do run into any issues with it, though, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Heavy duty and tough. Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for call of duty and halo my skill automatically went up when I started using this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I went from power a to this, and it was the best decision. And I play 300 hrs a month, and no I’m not kidding.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your experience using the Xbox Elite Wireless Controller Series 2 as a power gamer. We're thrilled that it's been working so well for you, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    awesome choice all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    full sweat mode in full effect a little heavy but will change the way you play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get This!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response and customization options. This is far superior to a standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. It was his favorite present. He keeps telling us how happy he is that he got it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Schmidt,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear your son loves his present. We hope he continues to enjoy gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller for my grandson for Christmas. As of to date, no complaints. Therefore, he is enjoying this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROL I EVER HAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good CONTROL EASY TO SET AND GOOD CONSTRUCTION best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra paddles, once you get used to them makes a difference in fps games

    I would recommend this to a friend