Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 11,799 reviews
  • Rated 5 out of 5 stars

    XBox wireless controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our Grandson for Christmas (Seemed to be in short supply at other stores). He really loves this controller because it has features that other did not. (Buttons, charging pack option, etc.). Hey, He's happy so we are happy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your grandson loves his gift and is enjoying the new features. We hope he has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Sturdy controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very smooth maneuvering. Very sturdy but still light weight enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to spend the money on a fancy controller. I paired this for my PC and works great. The controller feels high quality and feels great in your hands. Also like the different button options available to customize to your liking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get protection

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for a few months. This does however break down after a few months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller to enhance your gaming experience

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only controller I use. The weight feels nice in your hands while playing. However, I recommend getting the extended warranty on this. I had to send mine in for a replacement under warranty because the LB button was not responsive, which is a known issue. I received my replacement quickly, with no out-of-pocket costs, and the new one works perfectly. I also like that this controller can be used for other things, like adjusting the volume on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved on Series 1 in Every Way

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've used the Series 1 Elite Controller, you know all the benefits it has over the standard Xbox One controllers. The paddles will change the way you play shooters if you just take the little bit of time to get used to them. The Series 2 controller makes the paddles a bit more tactile and they have more of a click to them. The thumbsticks have 3 levels of tension adjustment to make them feel like a default Xbox One controller, an Xbox 360 controller, or something in between. The bumpers have been improved, and the new grips are built in a way to where they won't expand and fall off like the old version did. The Elite Series 1 controller was the best controller I ever used and my favorite to play with, but this controller has replaced the old version. I would definitely recommend this controller to anyone who enjoys playing competitive shooters and wants to take their game to the next level.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 as an improvement on the original Elite. We're glad that you're enjoying its enhanced customization features and updated design, and that its enhanced your gameplay experience. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband, and both my brother In laws now have this controller and it has literally been a game changer. No more buying a new remote every couple of months, just buy the little pieces and your good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming. Hard on the wallet for repairs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're an fps player, back paddles are sure to elevate your gameplay. The controller feels good in the hand, has good connection, and comes with more attachments than you'll need. Get two so one can be in the shop, because they have several known issues like bumper sensors dying and stick drift. Even with that, I still don't want to go back to regular controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My go to controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down my go to controller. The quality isn't always the best, i definitely recommend the warranty. I'm on my third one. The first one began to get a non responsive right trigger, the second one was doing the same and stick drift. I'd swap the joysticks out for Gulli's. Regardless of the problems, the controller fits in my, larger than average, hands far better than any other I've tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product get replacement plan

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is worth it if you play FPS games. I love the fact the paddles help with not taking my thumbs off the controller. I will say if you do play a lot the quality built is around 3.5 to 4 stars. The longevity of this controller I feel is an open debate because I had to use my geek squad replacement plan a couple of times within a 4 year span. I do play about 10-20 hours a week. I don't know if anyone else has issues with sticky buttons (right/left bumper) or drifting joy sticks. I had both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Series 1 in every way

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the series 1 since it released years ago. For the price and time it felt like a good upgrade over standard controllers. I still have it but have since passed it down to my kids because the Series 2 is better. The build quality is better; the sticks are not as loose; the buttons are better and there are now 3 settings for the trigger pull. I appreciate the built in battery. The case also doubles as a charger so you can just set the remote in it and walk away. What I noticed immediately are less aggressive paddles compared to Series 1. The original paddles hung out too far for me and my fingers would bump them all the time. My only issue I have so far is connecting it via Bluetooth to my PC. I was able to finally get it linked, but it took too long and I have little faith regarding input lag. I have opted to use it wired to my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COD player here

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COD player here. Instantly got better after using this controller. Back paddles are a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market! I love everything from the very premium metal triggers, the rubber grips, and even down to the button presses. The controller offer an amazing feature called "shift key" which changes what the button functions can do. Using it to change my TV volume has been an absolute game changer! I can't recommend this controller enough to anybody who is looking to improve their gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some improvements, some drawbacks.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be comparing this to the first Xbox Elite controller. Pros -Built in Battery Life about 40 hours -Grips are nice -feels sturdier sand hopefully does not break as easily as the first. Cons -Syncing bugs sometimes -Three Trigger lock positions are not necessary. Bigger hands may hold the contain the uncomfortable Trigger locks as they take up more room than the first. Middle Trigger one which I want to use doesn’t lock as nice as the other locks. Controller is very uncomfortable for people who hold tight at times if your on the trigger lock. For me, I use this as a replacement for a keyboard with a mouse on PC. Not as comfy as the first because of that lock. -Trigger lock is big now for some reason.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nelson,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2 for the most part. Your feedback is important to our team in creating the next generation of gaming devices. Thank you for sharing your thoughts, and we hope you have a lot of fun with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best Xbox Controller / Questionable reliability

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome, but do yourself a favor & get some kind of extended warranty. Tends to wear out quickly. I've replaced a couple over the past 2 yrs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ive mixed reviews about this item but decide to take the plunge (and getting the warranty just in case). It's been working great to far. It doesn't have the same issue that the OEM rechargable battery has. I haven't ran out of juice on this controller even after multiple days of usage with charging it. The build feels nice. I like a heavier controller, and the triggers and definitely nice to have. Is it life changing? No. Is it a gimmick? Also no. It's just a fancier controller with a. Few added features which are nice to have. Hopefully MSFT has had the time to fix the kinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Feels weighty in your hand, latency over bluetooth is non-existent. The parts are all quality made and I love the trigger pressure options and overall customizability. I’ve seen some have complained of stick drift, but I haven’t encountered any. Just wish it was slightly less expensive. Highly recommended if you want a quality controller for xbox/pc gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total game changer!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very expensive for a controller, but that is the only reason I didn’t give it 5 stars. It’s pretty awesome. It’s weighted and feels very comfortable. The in case charging is awesome, great battery life. The paddles are really the main reason I got this. They really help supercharge your gaming. Everything is super customizable, from the button (and paddle) mapping, to the sensitivity and style of the joysticks. You can have multiple profiles and quickly switch between them. I would recommend getting this and it is worth the expensive price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love controller if you thinking of buying buy worth the buy especially if in need of a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, it feels very premium in my hands. Super nice material, and the buttons are satisfying to press. Decent bit of customization you can do with the physical buttons, then switch the “button binds” in the accessories app. I unfortunately broke my old one, but I loved the controller enough to where I may end up buying another

    I would recommend this to a friend