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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11800 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 11,800 reviews
  • Rated 4 out of 5 stars

    Excellent Controller but not worth cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller was just as good for sensitivity and control. The handles wore and started to separate from the rubber, so I needed a new controller. I'm not sure what was expected of this new controller, but it does pretty much the same. I do like the idea that it will be compatible with the new Xbox coming in Nov/Dec 2020. The one new feature that is great (so far) is the rechargeable batteries. I would use rechargeables in my old controller, but would have to keep swapping them out. With these, I just use the USB cord which I like a little more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade over its predecessor. It's great to hear that you're a fan of its built-in rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Quality Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike that the bumpers are always the first to go, the grips come off pretty easily, and the stick drift happens way too early in its life. Overall still like the remote, just wish it was produced better similar to the Xbox 360 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels and works great. The triggers on the back make my reaction times quicker especially on first person shooters! Not to mention this controller has a built in battery, so no more batteries or battery packs needed like regular Xbox controllers. My only complaint is that it isn’t slightly cheaper so more folks can easily afford it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weighted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good investment, no issues since purchase. Love the weight of the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the decision and bought the Elite Series 2 controller and wish I bought it years ago but for the price I was able to get it for couldn’t say no!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is excellent but make sure to buy the protection plan as they break easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome i highly recommend this for anyone that's a gamer. I also recommend getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy Successor to The Original Hit!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a semi-casual gamer with a taste for the finer things, when the original Elite controllers dropped I purchased a pair to use daily. While the value provided was exceptional, there were a myriad of growing pains to address as Microsoft went premium. After nearly 5 years of use, and several warranty events, it was time to let them go. I'm glad to say, Microsoft's followup appears to have addressed long-term concerns surrounding the joysticks and grips breaking down. Now if only they hadn't sealed the battery inside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller with broad compatibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a xmas gift so it has had limited use, but so far this controller has been excellent. Its responsive, is comfortable to use and I like the customizable features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elit series 2 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! Extended use can make some buttons sticky. Over fantastic. Love the adjustability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advanced controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, a bit pricey but I like all the settings and different joystick and trigger options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 2 controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The function is amazing being able to use the paddles and customization. On that same note the quality is some what lacking as the rest of the elites the rb and lb are always an issue . No stick drift yet after a year …yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke the first elite controller. Bought an open box deal to save a lot money. Works flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken Arm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson who is 9 years old with a broken left arm who is a total gamer but was having a difficult time playing due to his unfortunate accident.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's great when it works... but for how long?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easily the best controller on the market... when it works. It worked perfectly for about a year and a half then suddenly I developed severe right stick drift. The Microsoft warranty had expired by about 2 weeks, but they were gracious enough to except it anyways. But it was a hassle getting a quality controller back. They admitted that the drift was so bad it couldn't be replaced, so they sent me a refurbished one (uh oh). On this replacement the "A" button didn't function properly, so it went back again. On the next one, its "A" button also didnt work, so away it went. 3rd time is a charm, right? WRONG. This one had a faulty bluetooth transmitter so I couldn't connect it at all. At this point I finally talked Microsoft into a full refund, which they did. I'm giving it 3 stars because it is hands down the best controller on the market when it works properly, but don't be surprised when it goes it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grenada!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a minor issue with the left trigger after about six months of use but shoving a cotton swab where it seemingly didnt belong seems to have resolved the issue! This controller has seriously improved my ability to get killed in Call of Duty by kids with significantly more free time than me! In all seriousness though, this controller has ruined other great controllers for me. I love the PS5 controller but can’t play Warzone on it because I’ve gotten so used to the back paddles on this one, without them I feel naked in the battlefield. And do you know what it’s like to be naked in a battlefield? Everyone can see your grenades, it’s not a good feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i extreamly like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super high tech, the extra buttons take some getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this controller so much. I think I catch our son using it as well. The buttons are better than the generic controllers the Xbox comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first this is an expensive controller and there a lot of other things to spend money on. But if you have the funds or are looking for a gift for an Xbox gamer, this is an awesome controller package. Everything has been built from the ground up to be the best (within reason) way to play on Xbox. The interchangeable parts, the quick settings for how different parts like the d pad react to your input is really well thought out, the nice bonus here is the really nice case it comes in, the usb c charging capability and the charging dock that can either be in the case or outside the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves how easy this controller is to navigate between different functions. The battery charge lasts forever it seems, and the ergonomics are comfortable.

    I would recommend this to a friend