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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 11623 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 11,623 reviews
  • Rated 3 out of 5 stars

    Manufacturing issue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked fantastic at first but after about 5-6 months the top bumper buttons began to get stuck and eventually just gave out. Thought it was the controller itself but I think it’s a manufacturer issue because I bought another one and the same thing happened but this thing it happened with the A button as well with the bumpers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller on the Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my PC. It’s the best most premium controller you will find on the market as of now. I highly recommend as with future releases of controller, this will still compete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller! From someone who has been through many of the standard controllers and never saw a reason to switch, just do it. It is so worth it and adjusting to the paddles is surprisingly easy! Gaming experience has gone to the next level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller wireless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing controller. My son is on the Xbox a lot and I was having to put so many batteries in a week and this only has to be charged once a week. It's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made for my Xbox series x. The extra buttons and the customization and remapping of buttons is great also the ability to change between different control profiles is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son. He loves it. I also love the charging dock, it uses a USB-C charger which charges the controller fast. It’s a great accessory for his gaming system. We are both happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would def recommend for pro gamers and casual players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Steam games. I had an older one where the A button was sticky. The Best Buy rep was super helpful picking out the latest SKU. They even matched the price when the price dropped. No compromise controller. Get this, not the Core just save a little. It's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller...with protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection b/c otherwise you will regret it. This will be my 3rd replacement for button or grip issues in little over 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more scuf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried it yet but coming from a scuf controller and opening this product at work I’m excited to get home and try this out. Feeling the controller and pressing the buttons testing them out feels much better then scuf controllers maybe just a little heavier but it feels so much better. I’ll update when i test it out for a few weeks. Ps my scuf controllers can’t charge anymore and scuf will not help me out with them, that’s why I bought the series controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would buy. great xmas gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller upgrade! well worth it but try to find an open box deal.. still cheaper than buying a Core variant and then the accessory box :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. For the price I paid seems to be well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery and feeling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with nice customization for the buttons. I was hesitant to buy this controller due to the price but it was worth it. Feels nice in the hands and the paddle shifters come in handy. The battery last forever in this thing, havent recharged it yet after 2 weeks use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the first!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the original when it first came out and though I loved it, it eventually had a problem with the left stick and became unusable. The new one feels just as well built if not better than the first. The built in battery and charging case are very nice additions to the controller. I like that the rear textured grip is now on the front part as well. Overall I think it’s an awesome controller and though not cheap it’s worth it. This time I did purchase the Geek Squad protection just in case, since the price was reasonable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your great experience with your new Xbox Elite Wireless Controller Series 2. We're thrilled that you're loving its updated design and rechargeable battery, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Big hands matter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is awesome but it is designed for people with small hands. They should account for people with big hands an offer an option to make palm handles thicker. But over all, it works as designed. No issues on battery life. Has a premium feel to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller for console users

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and useful extra paddles. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller definitely recommend the back paddles are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!!!! Premium and worthy $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply one of the best controllers out there, lots of configurations to suit your needs, plenty of buttons and triggers and most of all it comes with a travel case and charger inside!!! This controller is so premium and i love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good feeling controller, customization and adjustability is great. I love the instant switching from my pc to my xbox that’s also very useful. So for no issues and it’s been about 2 months. I might snatch up the white one just because it looks so good. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked pretty much new and feels premium in hand compared to a lot of controllers

    I would recommend this to a friend
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