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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11802 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 11,802 reviews
  • Rated 4 out of 5 stars

    Great but with warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! But get it with a warranty. They tend to give out one or another after 8 months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic upgrade!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a great upgrade from my standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller is fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for a month. I will updated if I have any issues in the coming months. I did not own the series 1 so I can not compare. I also do not play everyday, but more like 3 days a week and I have not had to charge the controller a second time yet. My favorite feature is the tighter tension on the thumbtacks and the hair triggers. I have no buttons that stick and they all register with a normal push. Nice heavy feel to the controller. The charge dock is a huge bonus and love that you are able to charge it in the case. No complaints yet. Highly recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2. We're glad that its comfortable feel, responsive controls, and long battery life have been pluses for you. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X box elite series 2 wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever for pc and xbox gaming. If u are thinking about getting one then just do it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BUY THE PROTECTION PLAN.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good controller. The features are great, being able to key bind is amazing, trigger locks are top tier. But I've gone through 4 of these so far. THEY DO NOT LAST. I do recommend this controller but get the replacement plan you WILL need it. First one was dropped from my desk to a carpeted floor. Right bumper stopped working. Next one the right bumper just stopped working for no reason other than use. Third one right bumper stopped working half the time and if i press on both thumb sticks the controller shuts off. Ordering my 4th one right now as I type this. I love the idea of this controller but for $179 you would think they would last longer than a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect until flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love using these controllers but the longevity of the sticks before stick drift kicks in is killing me. On my second controller, the first one both sticks had serious stick drift that I could not handle and my Right Bumper became useless and stopped working. My second one now after six months my right thumb stick is now having stick drift making it impossible to use. Its perfect until issues arise.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zavala,

      We're glad that you love using your Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with it during the Halo Infinite Insider Flight, I'd highly recommend it! The buttons and reduced trigger time helps so much with FPS games specifically and it feels like a must if you're looking for a premium controller for PC and Xbox gaming. With so much customization on the controller and the app, it feels incredible. Can't wait for Halo Infinite and to try out the controller even more! I'll probably pick up Battlefield and Far Cry to use this controller more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're happy to hear you've been enjoying the customizable interface and optimized button design of your new Xbox Elite Wireless Controller Series 2! No matter your game or playstyle, we've built your new device to give our users more of the in-game control they need to be successful. We're glad you've been pleased with its performance! Thank you for sharing your feedback with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted at the front door and the Sales Person was a big help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, accurate and comfortable to hold. I like the triggers on the underside of the remote for quicker response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal controller and a game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is hands down the best controller i have ever used. I thought at first before i bought it that it can not make that big of a difference and it sure does. Very easy to use and progran how you like and makes your gameplay much better. I recommend 110%!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the controller quick and easy and it was in top notch condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ans arrived as scheduled. The delivery uodates were accurate as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller just wears out quickly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One on the best feeling controllers I have ever owned. The weight is perfect and the additional buttons on the back are awesome! I've had this controller for about 6 months and the A button isn't registering ever hit. I would definitely get the geek squad warranty with this product if you use it often. I walked in told them the button wasn't working and they gave me a new one. Great controller just wears out quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Hunter,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly with many different options for customization. Additionally you have the ability swap out your joysticks for different play styles to reach the optimal results you desire. This controller will also maintain a charge for significantly longer than other controller's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of your a gamer this is a must have no other controller performs as well as this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my elite controller, it felt good on the hands although after a while u can start to feel the weight but u can customize this controller to whatever feel better to you. I love that u can change pretty much everything. Would definitely recommend if u wanna step your game up a notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been considering buying this elite controller for a while and then I jumped the gun. Honestly it’s way better than the old version. The 1st model, as it may have the same functions as the old elite this version is heavier which feels really good in your hands. I tend to game a lot when I get the chance but with this let me just say you’ll have a lot more better games with freer movements. (Because of the buttons).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all, been using the elite controller for several years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but great addition for hardcore gamer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and functionality however this is the second one of these my son has gone through in 2 years. Buy the extended TotalTech from Best Buy. The unit is substantial and sophisticated but the magnets that hold some of the control surfaces lose their strength over time. Very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend has a Xbox and he loves the controller he loves all the options and the back tiggers for when he plays shooter games!

    I would recommend this to a friend