Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 16669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the high-quality build, comfortable feel, and extensive customization options of the Elite Series 2 Wireless Controller. Many appreciate the improved battery life and the addition of paddles, enhancing gameplay. However, some users report issues with stick drift and the durability of certain buttons. The overall experience appears positive, but potential problems with controller components should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 16,665 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Much improved

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the integrated rechargeable battery. New features like 3 programmable mapping on the controller and new stick tension adjustments. Much improved from previous Elite.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Xbox Elite 2 Controller.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and the way it can be customized. Multiple paddles and sticks make it great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Exceeded the expectations of my son. He says It has improved his gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quality Item!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased. My one son liked it so much that I purchased another for my other son. It's a bit pricy, however it seems that all remotes are going up in price. If you are going to spend the money and are looking for bang for your buck, this seems to be a great choice according to my son's who gain all the time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your sons are such big fans of this product. Wishing them happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Series 2, Great Buy!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the Microsoft Elite Series 2 controllers. I have owned multiples of this item over the years and am still amazed with the quality of product that I have received. Great buy if you are looking to up your gaming controls!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    A beast of a controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. I use it for my Xbox but I also use it for CODM on my iPhone, It's a game changer for that game. it has a good feel to it the paddles are in a good area and they are easy to use. I would tell anyone to pick this up if you can it's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Joystick and fighting games

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize twisting the joystick makes it come off. During street fighter the joystick gets loose and i have to re tighten during a fight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Awesome controller!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. It does exactly what it says and does it better than the first generation Elite controller. Definitely get the replacement plan offered by Best Buy! If you game hard, you won’t regret it. Let’s face it, stick drift and button issues are a real thing no matter how much money you spend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the quality of the previous Elite controllers but this was worth the upgrade. The battery life is amazing, the weight is well balanced and does not cause fatigue. The packaging seems hefty but that is because the carry case has a battery charging. Also love that the carry case has a pass through port to charge the controller while having it protected in the case.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that your new Xbox Elite Wireless Controller Series 2 was worth the investment! It's great to hear that you're enjoying its comfortable feel and rechargeable battery as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Wonderful until it is isn’t

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite 2 controllers. Back peddles add an entirely new element of gameplay that I am unable to live without. There are 2 common defects however that lead to having to exchange on several occasions. Those defects are stick drift or bumper malfunction. After a year, one of these issues are sure to arise. I would advise on getting the extended warranty. This issues are very common in All controllers, but this product is quite a lot for a yearly investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing product, has the weight and durability you’d expect for a top of the line product. Feels amazing in fps games, it’s snappy and never lets you down

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still works great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after two years this controller still works really well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works perfect and I’ve had no problems out of it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality is solid and the adjustments you can make

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware - 5/5 Software - 3/5 Would have been an easy 5/5 overall but the software for windows pc is so lackluster. You have extra buttons on the back of the controller but you cant map them to anything other than standard controller buttons. Even on xbox you can make them open apps or toggle mic etc. Makes no sense they wouldnt expand that functionality on the pc with hot keys or mouse clicks etc. The whole reason i bought it was to use the back buttons for discord push to talk and mute/deafen buttons so when i play games using the controller i dont have to push a button on my keyboard while holding onto the controller. I did eventually get it to work but i had to buy a 3rd party app to do it because microsoft has limited the functionality of what could be super useful macro keys or programmable buttons. Quality is solid and the adustments to thumbsticks and triggers are well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall good but..

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great, paddles take time to get used to, only complaint is both lb and rb stopped workikg besides every few clicks after about a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller. It’s got the heft and feel of quality while offering a perfect fit for my hands. You know that sound of quality when you shut a well-made car door? Not tinny and weak, but that sold *thunk*? This is the console controller equivalent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just ok, but had to return 3 controllers

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great and works...when you do not get a defective one. We had to go through 3 before getting a good one. Some of the issues are: The A, B, and X button would get stuck. You would press it in and it would stay in. The trigger locks come off. They still work, but the rubber piece came off. The right trigger you would press it in and it would stick randomly. Now the good: *Charging is great. Never a problem. One charge would usually last 40 hours, we've never tested this because we put it on the charger after each use. So, it will last for probably that long. *It feels comfortable in your hand, especially playing long gaming sessions. *It has a long range. You can sit a good distance away from Xbox without any connection issues. *Syncing is great. Never had a problem with that and it is very easy to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience and feedback with your Xbox Elite Wireless Controller Series 2. We're sorry that you experienced issues with previous controllers, but are glad that your current one is working well for you. We're grateful for your patience and hope you have fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels sturdy and the weight is nice. I’ve not experienced any drift or button issues I did have a launch model that was starting to develop bumper issues but that was after literally thousands of hours of use and only one bumper. I like it so I got another one.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Working great so far!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First "upgraded" controller I have ever purchased and it has been working as expected so far. I really like the customization/remapping capabilities as well as the extra set of paddles. Still getting accustomed to the extra paddles, but I can attribute some improvements in my gameplay to this controller. Build quality is great and only time will tell how it holds up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      Thanks for letting us know how well your Xbox Elite Wireless Controller Series 2 has been working out for you. We're thrilled that you're enjoying its updated customization features and superior built quality, too. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but after a few years of playing there is some stick drift sometimes but besides that I love it. Super comfortable.

    I would recommend this to a friend