Customer Ratings & Reviews

This is the second one of these I have purchased. My one son liked it so much that I purchased another for my other son. It's a bit pricy, however it seems that all remotes are going up in price. If you are going to spend the money and are looking for bang for your buck, this seems to be a great choice according to my son's who gain all the time.

Good weight, upgradable, comfortable, great buy (if you can get it <$100)

My favorite Xbox controller I have ever owned. I bought a 2nd one for on the go.

Best investment was breaking too many of the other kind of controllers works flawlessly easy to modify Love it

Excellent controller. Feels slicker than the elite 1 at first but when you actually use it the handle area gets the perfect grip from heat. Perfect for competitive game, ei Call of Duty to get the button config just how you want it w the paddles so you dont take youtlr thumbs off the sticks

The Elite 2 controller is THE BEST controller EVER! The only negative is that it's some who have said it breaks down and some who haven't had any issues. So with that i'd say PLEASE if you get this controller. Please get the WARRANTY.

[Employee of bestbuy] Great controller with good customization features.

Had a elite 2 and my kids broke a button so i didnt need the entire kit. Had to go with another one

The remote is very good and works great for the most part except every once in a while the X button is a little iffy and when I'm holding x it says I have released the "x" button so I have to restart holding x. Other than that everything works as it should and it is worth it just for not needing batteries

Best controller I’ve ever owned. Unbelievable battery life, different analogs to swap out depending on preference and adjustable tension on the thumb sticks, as well as paddles in the back. No idea how this controller can ever be outdone.

I really love this controller it is sleek and comfortable with great functionality. No need for batteries just charge and it you've got uninterrupted gameplay for hours on end.

Great controller! But when that stick drift happens it’s a wrap. Worth getting the geek squad insurance so you walk in and out with a new controller without any fuss.

Absolutely love this controller. The weight of it is great! Heavier than the normal controller. The button mapping is simple and very adjustable. Plus the charging port connecting to the case makes it easy to leave charging overnight while ensuring that it doesn’t fall. Battery life is also great.

wonderfull controller works amazing. ended up buying 2 1 for me 1 for my brother. along with astro a 20 headsets.

First "upgraded" controller I have ever purchased and it has been working as expected so far. I really like the customization/remapping capabilities as well as the extra set of paddles. Still getting accustomed to the extra paddles, but I can attribute some improvements in my gameplay to this controller. Build quality is great and only time will tell how it holds up.

So let's address the elite series 2 controller. It does what it should... when there's not issues. It feels great and heck even wanted me to change the thumb sticks. Never thought I'd do that & can see why the underside paddles are great to use. Those things are what make this controller THE CONTROLLER! (3 stars). HOWEVER there SHOULD BE A RECALL! brand new out of the box the A button has a dead zone, if pushed in a way it becomes obvious. I did the swab of a normal controller & noticed at any pushed angle of the button it stilled worked. Not with the series 2 controller though. If I didn't want to blow $200 I'd rip it apart to fix it myself. But it's almost as if the button doesn't line up with the logic board inside the controller when pushed at some angles. Which should never happen, should still work like the cheaper controllers. That's a major failure on Microsoft's part. If it was not for that everything else worked fine, no issues. The joy sticks are cool you can swab out sticks & tune the stiffness or loosen them with provided key. Switch d-pads, etc. You can read the specs. The other picky thing which I can see past is the top grips are a little too much, I personally started getting sweaty palms after one round in a shooter and then the controller almost has this slight sticky feel when warm from just holding it. But it quickly goes away if you air it out between rounds. Wasn't enough to not keep the controller more so than the A button not working. Would love to give this a 5 stars for the product. if it had no known issues, this would be the greatest controller. @ $180 Microsoft your products shouldn't have issues right out from the box. I gave this 3 because it is worth tuning and resolving the small issues for an amazing product that it could be. Now I'm keeping mine, unless it's a total lost after services fail to resolve the issues for me. I've got until May 15th or 18th (got it mailed). Bought this on the 15th from Best Buy, can return & still get the money back. We're talking a defect on Microsoft's behalf not Best Buy. I've got options in services via geek squad or Microsoft's 90 day warranty. Geek squad protection is worth getting on this. Because let's say there wasn't issues and after a year the button and stick got worn out from use. Geek squad will fix or replace the controller. so $40 to keep that $180 feel or in this mess save from owning another $180. GET the 2 year coverage. I normally don't but I knew about the issues other people where having & planned for it. Other than that Best Buy was a total win this time. During this COVID-19 mess they still got my package in the two day window. Great job BB & postal services. I waited until getting my product in the mail before getting the geek squad protection. Only had to make a simple phone call and give my order # and boom the protection was added on, no hassle. Go to any Best Buy for repairs or services. Great! Will be needing it, as it looks. The employees I talked to via the phone or live chat on site. Informative and helpful & knew about the bugs on the controllers, lol must be getting returns on them. I'd give Best buy a solid 5 stars in services. Which impressed me normally it's about eh, they tried. Conclusion: The controller isn't a magical device that makes you a greater gamer but is a NICE controller to own... when it's working that is. That's what's so annoying you want it to be the greatest controller which hopefully Microsoft does too. If you are wanting to buy this WAIT. Allow time for Microsoft to hopefully fix these problems before you buy one and get stuck seeking help to have it fixed yourself. If you manage to get one now, there is limited stock. Get the 2 year coverage, so your not out $200 or more in service repairs & reshipping costs. Hopefully Microsoft comes through and replacement controllers come out. Other than that return them don't waste the money. Like I said I'm only giving it until my return window period.

The controller is great and works...when you do not get a defective one. We had to go through 3 before getting a good one. Some of the issues are: The A, B, and X button would get stuck. You would press it in and it would stay in. The trigger locks come off. They still work, but the rubber piece came off. The right trigger you would press it in and it would stick randomly. Now the good: *Charging is great. Never a problem. One charge would usually last 40 hours, we've never tested this because we put it on the charger after each use. So, it will last for probably that long. *It feels comfortable in your hand, especially playing long gaming sessions. *It has a long range. You can sit a good distance away from Xbox without any connection issues. *Syncing is great. Never had a problem with that and it is very easy to do.

Got as a Christmas gift for my brother and it’s exactly what he was wanting. Definitely recommend

This controller is definitely for those heavy gamers out there because of the amount of customization you are able to do with it! I was actually a little overwhelmed at first cause I've never had this many options, but holy heck, it's insane! This one is especially excellent for FPS and MMORPG games in my opinion

I really like the controller and it’s case. The only thing I don’t like about it is it’s extra weight. Maybe to some it feels more higher quality to have it weigh this much, but it’s noticeable and not welcome for me. Other than the extra weight, I really love this controller. It’s expensive too and I would never pay full price. But if you’re rich and dedicated to the Xbox, it’s worth it. Much better than PS5 controllers with the symbols