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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 16,729 reviews
  • Rated 5 out of 5 stars

    Improved on Series 1 in Every Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've used the Series 1 Elite Controller, you know all the benefits it has over the standard Xbox One controllers. The paddles will change the way you play shooters if you just take the little bit of time to get used to them. The Series 2 controller makes the paddles a bit more tactile and they have more of a click to them. The thumbsticks have 3 levels of tension adjustment to make them feel like a default Xbox One controller, an Xbox 360 controller, or something in between. The bumpers have been improved, and the new grips are built in a way to where they won't expand and fall off like the old version did. The Elite Series 1 controller was the best controller I ever used and my favorite to play with, but this controller has replaced the old version. I would definitely recommend this controller to anyone who enjoys playing competitive shooters and wants to take their game to the next level.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 as an improvement on the original Elite. We're glad that you're enjoying its enhanced customization features and updated design, and that its enhanced your gameplay experience. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great feel and features, but fragile

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a controller that feels like something a pro gamer would use, this is it. Very comfortable, and has support for additional inputs and interchangeable joysticks and D-Pad. However, my LB button is already breaking within a year of use. It still responds, but I have to put additional effort into pressing it. Also, the clips/magnets on the back that hold the pedal buttons break easily. It’s great while it lasts, so hopefully Microsoft invests in sturdier materials. This is an expensive item for something that breaks down quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Alan,

      We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is is my 2nd elite purchase. As with all controllers there will be wear and stick drift, but I can’t think about playing with something other than an elite.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    High quality, customizable Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this controller. The extra buttons have a bit of a learning curve, as well as setup. This controller adds plenty of customization for the hardcore gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can Customize your buttons to the back paddles easily through the app and plenty of joysticks and able to tighten the joysticks and accessories to find the one you like. Did get stick drift relatively fast but I do use it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great controller bad Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality. Buttons often stick and has bad stick drift. Returned two and am on my third. I personally do not like how heavy and cumbersome it is. However, the paddles are nice and the Xbox logo lights up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great for Hardcore Gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Doesn’t feel cheap. Nice weight, that makes you feel like you’re really in the game. Built in battery is very convenient and long lasting. Customizing and tweaking to your preferences makes it the best available controller out there.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. We're glad that you're a fan of its customization features, sturdy design, and internal rechargeable battery, too. Thank you for sharing your feedback; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Better than regular model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller so far, love the feel and the weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would buy again best controller around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Elite is the proper title

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best controller and you can feel it. from the weight, to the upgraded features, like rechargeable, customizable, and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not perfect, but way better than the standard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not the perfected version, but the elite offers improved comfort, functionality, and durability that comp and pro players need.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Worth it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on this for years and i would always say to myself i don't want to spend that much on a controller. The sticks started falling apart on my last one and i asked a friend that raved about the elite if it was worth it. He said you won't have to buy another controller for life. I broke down and got it and before unboxing it i was impressed with the package. This thing feels great. Very impressed and pleased with purchase. I regret not getting it sooner.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Never in stock, experiences issues in 2-3 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Sweeeet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel and quality. Will buy again! This meets my needs for a much better price than the Elite 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xmas gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son for Xmas he loves his controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller with surprisingly long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller had a white one had to go back and get the black one

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Feels great. Looks great. Customizable. Wish it came with at least 2 paddles. All in all great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, worth the upgrade for the price.

    I would recommend this to a friend