Customer Ratings & Reviews

I purchased this as an open box excellent and it was like I purchased it brand new. It was nice getting a significant discount for something that appears to be barely used. It works well with my Xbox One X and my Dell gaming laptop and I am glad I purchased it to replace my 1st gen Elite controller.

Great controller love the weight. Only thing I don’t like is that sometimes while gaming the sticks will start to unscrew mid gaming. Make sure you keep tight with the tool.

Great controller and i hate the controler that comes with the Xbox because it uses batteries. This feels more premium than the original too. I use the back pads for fps games but even if you dont use them its worth it.

Feels good in the hand. Back buttons are located in a great spot. The extra stick options are a great combo of options. The battery life is great. The whole package is perfect.

I recently purchased a new controller from Best Buy hoping to resolve the stick drift issues I had with my previous controller. However, my experience with the new controller right out of the box has been quite disappointing. Upon opening the box and plugging in the controller, I immediately noticed a significant stick drift problem. The analog stick would constantly move downwards and to the left, even when I wasn't touching it. This stick drift was so severe that it caused my screen to continuously scroll in those directions without any input from me. Considering the issues I had with my previous controller, I expected the replacement to work flawlessly. Unfortunately, the stick drift on this new controller was even worse than before, making it virtually unusable for gaming. As a customer, it is disheartening to encounter such a fundamental flaw in a brand new product. I believe it reflects poorly on the quality control and assurance measures of the store and the manufacturer. I would urge Best Buy to take note of these issues and ensure that the controllers they sell are thoroughly tested and free from defects before they reach the customers. I hope that this feedback helps them improve their product offerings and provide a better experience for future customers. Overall, my experience with the new controller purchased from Best Buy was highly unsatisfactory due to the persistent stick drift issues. I would recommend potential buyers to exercise caution and thoroughly test the controller before making a purchase to avoid similar disappointments.

Great christmas gift for daughters boyfriend! Nice black friday price.

Great controller for the price very easy to adjust!! Works like a charm

Very solid controller. Still going strong after couple years

I love this controller and want to keep on loving it been through 5 or because of a button always failing or stuck drift. For the price I really wish Microsoft would address this. Luckly best buy warranty helps

It's super comfortable to hold, with a great ergonomic design that allows for extended gaming sessions without any discomfort. The buttons are responsive and perfectly placed, providing precise control over your games. The thumbsticks give just the right amount of resistance, offering smooth and accurate movement. And let's not forget about the rumble feature that adds an extra layer of immersion to your gaming experience. Whether you're playing action-packed shooters or engaging in fast-paced sports games, the Xbox controller delivers unmatched performance. It's a must-have accessory for any serious gamer!

I bought this for my grandson and he absolutely loves it

Really good controller for the price especially if you already have the back pedals

It was of not as good as my scuff controller but still good

This is a great controller! I use it for all of my Xbox gaming, but bought it for first and third-person shooter games. The adjustments I can make have been helping me game play for shooter games. The grip is definitely better and nicer than the regular Xbox controller. No problems with the controller so far.

Feels better than other controllers i have used before. I’m super into fighting fames though and the D-Pad is something I’m trying to get used to.

Great controller but it got a problem with stick drift. It’s doesn’t make it unusable but it’s annoying. Overall really good controller

purchased for my son's birthday. he plays games all the time.

I had the elite 1. After many years of use the rubber grips we’re beginning to peel away. I was anxious for an upgrade. So glad I did. It is a fabulous controller. Main reason I jumped was the sale price.

Best controller ever! My son loves it!!! Thank you Best Buy!

I have had this for a few weeks now and have about 20 hours of use with no issues. Had the Elite series one, this one seems a little more sturdy. Time will tell, the Elite series one held up fairly well with heavy use. replaced the bumpers once and the rubber was coming off. I like the interchangeable sticks and that you can adjust them.