Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 10103846
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
absolutely gross
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See the pictures for what Best Buy considers "open box - good condition." 1. literally missing all accessories 2. packed in a brown box and shrinkwrapped so tightly that the sticks were mashed down 3. all scratched up 4. rubber grips filled with some crust substance. Food? earwax? This was such a waste of my time. Going to the store, waiting to pick up the order, inspecting it, then having to immediately do a return, which took 15 minutes because the pickup had to "process in the system." It took two employees to figure out which buttons to press to undo everything. They suggested I just leave as it would "take a while" and I should just leave my $80 in limbo. I guess there's a reason it was so cheap...literally disgusting, and the employee at least offered me hand sanitizer after I handed this disgusting thing back across the counter. This will be my last "open box" experience with Best Buy.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Best Controller in gaming!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy far the best controller in gaming PERIOD! I am amazed at the battery life on this controller. Last me over 2 weeks on a single charge.
I would recommend this to a friend Love the quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel and quality of this controller, seen post about not so good BUT that is ONLY for ones on Amazon, refurbish ones and not ones from BestBuy, New ones!
I would recommend this to a friend- Pros mentioned:Overall performance
Best control ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great and everything work just how I wanted it to
I would recommend this to a friend Xbox controller with paddles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I like that they have 4 paddles .
I would recommend this to a friendAmazing controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Legit the best controller I’ve ever bought. I love the fact that it has so much grip. Makes gaming way easier and better for me.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Katerine,
We're thrilled you think your new Xbox Elite Wireless Controller Series 2 is the best controller you've ever bought! We're proud of the improved grip and in-game precision it offers, and couldn't be happier you've been enjoying your time with it. Thank you for taking a few minutes to share your experience! We appreciate your feedback, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, I have big hands so it works well for me.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox Controller Elite 2
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favourite controllers ever! I recommend it 100%
I would recommend this to a friend The best buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy and without a doubt I made the best purchase here, everyone is very kind to attend you.
I would recommend this to a friend- Pros mentioned:Overall performance
Elite controller for XBOX ONE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The series 2 ELITE controller is one that you try and never use any other type of controller again; It is indeed ELITE. NUFF SAID!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The optimized experience is hard to move away from! Your new Xbox Elite Wireless Controller Series 2 hosts the most in-game precision and dexterity available on the market today, and we couldn't be happier you have found it to suit your needs as a next-generation gamer. Thank you for sharing your experience! We appreciate your insight.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Best controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller... Hada make it a 50 character minimun for a review.
I would recommend this to a friend - Pros mentioned:Overall performance
Buy this its worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best controller i have ever used honestly! I highly recommend this to any gamer!
I would recommend this to a friend Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is excellent. I'm using it with a Microsoft Xbox pc wireless adapter to play PC games on Epic, Rockstar, and Steam. The response is great and it's a very reliable and versatile controller. I originally bought this with the intent to purchase the paddles down the road. If that's what you have in mind, just buy the complete Elite Series 2 controller so you don't have to deal with finding paddles.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox one s controller very good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and very good quality my son loved it for his birthday thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Elite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for the price fast shipping too I love it
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller I’ve played with.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good controller, very reliable and durable.
I would recommend this to a friend - Pros mentioned:Customization
Elite Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I have done switching to an elite!!!
I would recommend this to a friend - Cons mentioned:Stick drift
Stick drift sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 month review.... I'm now on my 3rd elite series 2 controller in 4 years... ive had this one for 6 months. MAJOR problem ..........wait for it.... you guessed it stick drift. come on guys fix it..... #HallEffect sticks and triggers.... its the future embrace it. Way better than analog until they fix this I'm moving on and that really sucks because other than that i love them, but at $180 ???? there are $40 controllers on the market with better sticks and triggers now. build quality is top notch, but internal components need to catch up with the demand of the gaming community. cant recommend anyone to buy this because of that Unfortunately..
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Best controller when they last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller. Still worried about longevity as MS doesn’t have the best track record
I would recommend this to a friend - Pros mentioned:Overall performance
Elite 2 controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome for the price. Still use it everyday
I would recommend this to a friend