Customer Ratings & Reviews

I think it’s a excellent controller , I’ve had 3 . I do play a lot . Especially FPS and for the most part these elite controllers give me a couple of years great use . It weighs about right and the customization options have been great. I know it’s costly but I really do feel like you get what you pay for . Microsoft also has a pretty good warranty with these controllers so I’m happy with my purchase

Great controller with precise handling and comfortable grip. I bought it to replace an older Elite controller, so I already had the compatible additional components. It was very easy to attach the additional peripherals from my older Elite controller since this is the same - just without the components included. My older controller lasted for about 3 years with heavy use, so I'm expecting this one to be pretty durable as well. Whether you need a regular, just sturdier Xbox controller of if you want to replace an older Elite controller, then this is just right. Plus, you have the option to buy the additional components/peripherals later.

This controller is fantastic in just about every way. Lots of customization and fine tuning. I won’t go into the details, because anyone can research how much you can do with these great controllers. This controller is weighty, compared to the Xbox elite one, it feels about 50% heavier. I like it and have no issues, it makes it feel sturdy. I have yet to have issues with any rubber coming off like the Xbox elite one, so that is a great improvement too. The bad news is: I have had to replace about 3 of these controllers already! For me, the right bumper keeps becoming sensitive and double pressing. Eventually, it will stop working altogether, especially if you press harder on it. I believe it is a manufacturer defect (happens after a few months of everyday use). I’ve tried cleaning it with some success, but it still comes back. I highly suggest getting the replacement plan if you want to have this controller for a long time. Although I had to buy a second so that I would have no down time in between returning and ordering a new one (they are almost always out of stock at my BB store). TLDR; Buy this controller if you game a lot, but know that the bumpers (or other buttons may fail after a few months). Get the replacement plan option OR use Microsoft’s new 1 year replacement plan and expect to wait about 2 WEEKS to get a new controller. The warranty use to be 90 days, currently it is now 1 year!

The weight of the controller is perfect, and the black textured grips are a nice aspect of the controller. They charge fairly quickly as well, and the braided extra-long charging cables are of good quality. Overall, these are the best Xbox controllers I have ever experienced in all my years playing since the original rollout of the OG Xbox console back in 2001. Originally, I was a bit iffy about the price as I was purchasing two in total, but honestly it is proving to be a worthy investment overall. Very pleased with my purchase.

The Microsoft Xbox Series Elite Controller feels premium and customizable, with swappable parts and extra features that make gaming smoother. It’s definitely pricier than a regular controller, but the build quality and performance make it worth it for serious gamers.”

Bottoms stick and stick drift for the price you Figure the bumpers won’t stick after six months, but that’s why you must get the warranty

My last controller had stick drift so I went to the store to buy a new one and just as I was about to get the basic standard controller I saw this one and thought “eh screw it it’s only $20-$30 more” best decision ever because feel great and love the customization

Good out of the box. Has a highy quality feel, good ergonomics, and comfort. Unfortunately, it will drift and will get worse over time. Depending on what you play, it's disposable and won't last forever, especially for FPS games.

Great controller. So many customizations in the Xbox accessory app. I love the different size thumb sticks and the D pad that’s included. Love the paddles, even though there was a slight learning curve for me on those. I like the fact that you can create a profile for different games and save it your controller. The controller doesn’t feel cheap and feels good in your hands. I do recommend you get the extended warranty due to the fact that controllers do have issues due to the amount of use they are put through. Great controller and a nice addition to your console.

Fantastic product, I use it every single day and have had absolutely zero problems with controller updates, movement on screen, and connectivity. The customization of the controller is fantastic and the price is well worth the gaming experience. As an added bonus, the 2 year warranty Best Buy provides for this product is the exact reason I chose to shop with Best Buy in the first place. 10/10

These come with tons of options for customization as far as your gaming style! They work super great and I have had 0 issues as far as connectivity and stick drift. I wish they were more sturdy one drop and the its opening at the edges. The magnetic joysticks and dpad are super cool but for me stronger magnets would be appreciated. Because that one drop, makes them pop off, sometimes found like a year later!

WAY TOO often I have had to buy Xbox One controllers. Generally, Xbox 360 controllers I didn't have to replace and seemed to be a sturdier design, but it seems I'm lucky if an Xbox One controller lasts more than a year or two at best. Since this was on sale, I decided to try a little more expensive model and was intrigued by the additional buttons and profiles/programmability. I do feel they were a little cheap to not include the rear paddles for these new buttons but, since that's the only negative I’ve perceived thus far, I'm still going to give it a full five rating as I can't do a half star. It has been a solid controller thus far! The rechargeable battery has certainly pleased me with how long it lasted before I had to charge it for the first time. That's a good thing because it didn't look like it had a typical user removable battery pack like Insignia's that I'm used to buying which definitely don't last as long per charge. Also, the main home button is a much better design where you don't have to press as deep for it to register. That is one of the first buttons to go bad for me--tends to get less responsive or feels like you have to press/hold harder or do multiple attempts to either get the home menu or power down options as the controller ages.

I bought a lots of other brand but this one are my favorite, its so comfortable so light and smooth

I really dig this controller and look forward to the inevitable Elite 3 which will (hopefully) borrow a bit more of the things I like about the Series SX controller. In the meantime, this will be just fine. It's expensive, so I do recommend trying to catch it on a sale. The build quality feels excellent, and I'm generally happy with the level of customization it allows me on PC. I primarily use this for FPS games (Apex Legends, at the moment). If you're feeling limited by what your standard controller or gamepad lets you do (especially as far as movement goes), this might help. There's a learning curve, and you'll probably spend a few days figuring out how to map your buttons with another week adjusting to using paddles, but once you get it, you can expect to feel as comfortable with it as you would any other gamepad. I really like the magnetic attachments, the trigger stops, the "Shift" options that let me program buttons do more than a single function, and the overall feel of it. The d-pad is a bit more squishy than I'd like, and I do prefer the feel of the SX d-pad to this one. It's fine, though, and you don't really use it much for FPS games, anyway. I've heard complaints about stick drift, but I think that's an eventuality with all modern controllers, regardless of brand. I typically do a full rotation with each stick before I start playing, and that tends to "reset" them, so stick drift isn't really a problem for me, especially in games with deadzone settings. That said, I've only had this a few weeks. I do have an extended warranty, just in case, so time will tell. If you think this might be for you and aren't completely turned off by the price, I'd recommend it. If you can't think of a reason you'd want it or would ever want to pay that much for a controller, skip it. Beyond FPS games, I could see this as being super cool for racing games and maybe a few other genres. Also, if you're using it for PC, get the dongle (I think it runs about $20-30). I already had one, and it works really well.

Let me start by saying I LOVE this controller. The customization, the easy charging, and being able to set the tension on the joysticks is second to none. I’ve tried all the other third party controllers that are similar to this one, and none are quite as good as this. With that being said, it isn’t without issues. The first one that I bought would randomly disconnect whether it was wireless or whether it was wired. As far as the wireless disconnects go I found out that my router was on the same frequency channels and then with the controller uses so when it would frequency hop it would kick the controller off those channels. If you research what channel the controller uses then you can set your router to use a subset of channels that are higher than it and you won’t have the issue, but it took a while for me to figure that out. Hopefully that helps someone reading if you have that problem at home. As far as it disconnecting even though it was wired to the consul I’m not sure why that was happening, but I will say it’s not happening with the second one I have now. The other issue I had was stick drift and button failure. My left bumper started not working as well and was really intermittent, and both of my six developed drift. Luckily I bought the warranty and I was able to get it replaced with a brand new one but that was in process by itself that took months. Finally one came in stock because they were never in stock because everyone is replacing them constantly, that I was able to order pay for and then Best Buy reimburse me after going through a couple of management levels although I was preapproved previously by support. Buy the replacement warranty. If you can put up with a few flaws that it has, bottom line is it is the best one you can buy and don’t hesitate to purchase.

This is one of the most solid feeling controllers I've handled. The quality is on point, it feels good on hand, but the battery life on this exceeded expectations. More than a week and not having to charge it. I love the additional accessories that come with it and the carrying case makes it convenient especially for game pass on the go.

This controller feels extremely high quality and the customization options on PC and Xbox are great. The only problem is that I have had bad luck with stick drift with my first controller, but I'm not sure if it's a single unit problem or a general design issue. My replacement one is currently working great

If you have a regular Xbox controller, put it down and go get your hands on an elite. You’ll never want to pick up another controller again. The craftsmanship alone changes your game. The quality of this controller feels amazing! Not to mention all the quality of life changes they’ve made to the series 2! Better textured grip, more profile customization, the ability to fine tune your stick sensitivity and not to mention never having to change the batteries again! With 40 hrs of charge time just sit back and enjoy your game and when your done, just place that bad boy right back in the case to charge it up again. What are you waiting for? Go out and get one now!

Precision gaming unleashed! Customizable buttons, paddles, and thumbsticks make this controller a game-changer. Ergonomic design, long battery life, and seamless Bluetooth connectivity. A top-notch choice for competitive gamers and anyone seeking precision.

I like that the charge lasts long I definitely want to buy another . It works great I haven't had any issues with I've had it for roughly a month now .