Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99
Save $9.06
The comparable value is $159.05

Customer reviews

Rating 4.4 out of 5 stars with 16970 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 16,973 reviews
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Is this some kind of sick Joke?

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this is some kind of sick joke? I bought last summer and it seemed to be fine then both bumpers stopped working. So I sent it into Microsoft for service under warranty. They sent me back a new controller which when I unpackaged had a completely different issue with the left thumbstick. How can they service the and send back a replacement only to have even more frustrating problems on the first day I opened it. This doesn't belong on the shelf it's not worth half what I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from Series 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction and build quality is superb. Lifetime gamer had so many different controllers , this by far feels the best while gaming. A+

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade from its predecessor. We're glad that you're a fan of its updated design and durable construction, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very well built. Love the magnetic joystick and dpad. Super responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra use of buttons 10:10 would recommend every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The only thing I would change is the inclusion of a medium height thumb stick like the previous version had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as responsive as i would like for the price point but overall happy with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level up

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily level up your gaming skills with the back paddles that allow you to use all your fingers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the pricepoint.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a solid choice, but not for me. The paddles are too easy to click, you have to hold the controller a certain way. Its also a bit heavy for my tastes, battery is non removable. I would say give this a shot and if you dont like it, then go for the scuf instinct pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller ever manufactured!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you serious SERIOUS about winning on a XBOX this is the only controller you should even consider ! The response , the fedback are unpalleled !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller but cheaply made

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is amazing. Lots of customizable options. Has a rechargable battery via USB C so that's a plus. My only issue is that it's still a typical Microsoft controller. After 3 months of light usage, both analog sticks were drifting. I had to put a bit of force into the left analog stick in order to register. I suggest getting the best buy replacement plan for this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, feels solid, built right, and has custom leds which is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good show

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ECC to move the finger sometime is easy to work with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This elite controller has just the right amount to sensitivity in the buttons. It allows for a quick response so nothing is missed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the responsiveness of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun playing games with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for an extra edge on FPS games!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for Fornite and Call of Duty. Amazing configures and play how you want to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available. No problems easy to use. Good warrants

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Super Unreliable Controllers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the best feeling controller to hold and use, however the durability of these controllers is the worst ive seen. Standard Xbox One controllers tend to last me about 1 year. This controller lasted me around 500 hours before being completely useless with stick drift. That ended up being around 1 year. However the other elites I owned averaged 3-6 months before breaking. That includes one other elite version 2. The quality on these controllers is very low. The Razer Wolverine may be a better secondary option for now. Though many modern controllers have stick drift issues. The controller should not be 200 bucks without figuring a work around or modular option to replace the sticks when they start drifting. I end up burning through the replacement warranties and its not worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. Thank you for your feedback; your input helps our team in developing the next generation of Xbox devices.

      The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about about paying so much for a controller. This controller is definitely worth it and I should’ve been got one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced but nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice addition but way overpriced for what additional features you get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great prices. Always take out the 2year warranty. Price match guarantee is what always brings me back to Best buy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Doesn’t hold up after a month of use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up with stick drift after less than a month. Returned and got a new one.

    No, I would not recommend this to a friend